Infrastructure Operations Supervisor 1

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Date: 5 Feb 2024

Location: Ottawa, CA

Company: Alstom

Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility solutions. Joining us means joining a caring, responsible, and innovative company where more than 70,000 people lead the way to greener and smarter mobility, worldwide.

Performance Measurement :

  • Delivery of the Maintenance Daily Plan

  • Responsible for timely response and rectification of corrective work orders

  • Adequate resource planning

  • Technical responsibility for your assigned technical discipline e.g. Track/OCS/Power/Telecommunication

  • Successfully implement snow removal plans and procedures


Responsibilities :

  • Product and work safety assurance

  • Act as the point of contact for all Infrastructure Preventive and Corrective maintenance that goes on during maintenance hours

  • Work with Infrastructure Supervisor to update master maintenance schedule

  • Ensure all technician teams are dispatched correctly; follow up to ensure all Environment Health and safety parameters are being met

  • Ensure technician teams have all permits, access documentation, tools and equipment prior to leaving Maintenance Service Facility (MSF)

  • Monitors, verifies attendance, absenteeism, punctuality, approves and submits weekly hours to the payroll department using ALISTA electronic time keeping system

  • Carry out Technical, Quality, Safety and General briefings as necessary

  • Random spot inspections to verify that technicians are following all work method statements and safety procedures

  • Conduct quality checks on the standard of works performed by the technicians.

  • If there are any last minute changes to site access, immediately modify the master schedule to allocate resources to complete other preventive tasks

  • Continuously monitor Alstom and OC Transpo’s Maintenance Management tools (GSI & IMIRS) to ensure timely response and rectification of corrective work orders

  • Monitor all work orders and schedule all corrective works as required.

  • Consolidate all activities and generate daily maintenance reports for the shift

  • If any preventive works requires corrective action, ensure techs generate the appropriate work orders

  • Update daily snow operations plan for upcoming 24hours during winters

  • Work with the Infrastructure Supervisor to ensure all training, vacation and competencies are being updated and that the schedule meets the overall requirements

  • Inspect technician vehicles and tools to ensure no non calibrated tool or power tool is being used

  • Ensure any sub-contractor/temp workers conducting any works are in conjunction with ALSTOM best practices and in compliance with all known Sub contractor standards

  • Based on return of experience update the engineering teams plan which provides a detailed time plan for snow removal from all the main line and the MSF yard factoring in manpower and machinery

  • Follow the Alstom Snow removal procedures, liaise with sub-contractors, and OC Transpo as required

  • Generate all snow removal operations reports as well as daily track status updates

  • Oversee all snow removal machinery, daily and periodic maintenance is carried out for 100% availability

  • Development of processes, components and methods used by Alstom

  • Production of the necessary Safety and Reliability and maintenance documentation update as needed, including documentation supplied by suppliers, integrated or not as appropriate.

  • Report any material shortages or requirements to Infrastructure Supervisor

  • Maintaining revenue service and head way timing are critical and all effort and planning is to be made to ensure these objective are met

  • Reliability growth monitoring through failure data analysis

  • Proactive in identifying areas for improvement by personal check, analysis of incident reports and complaints, initiating action to ensure improvements

  • Risk Assessments

  • Encourage continual professional development for staff within your areas of responsibility

  • Work Various shifts as dictated from upper management


Requirements : 

  • Bachelor Degree in Electrical or Mechanical Engineering

  • +10 years of experience within similar industry

  • +5 years of experience within railway industry

  • Strong leadership and communication skills

  • Familiar with EHS, Quality, Cost and Delivery targets

  • Knowledge of union environment in Canada

  • Sense of urgency and able to meet daily deadlines

  • IT literate (SAP, time recording tools, etc.)

  • Ability to work nights and weekends

  • Fluent in English


Alstom is the leading company in the mobility sector, solving the most interesting challenges for tomorrow’s mobility. That’s why we value inquisitive and innovative people who are passionate about working together to reinvent mobility, making it smarter and more sustainable. Day after day, we are building an agile, inclusive and responsible culture, where a diverse group of people are offered opportunities to learn, grow and advance in their careers, with options across functions and geographic locations. Are you ready to join a truly international community of great people on a challenging journey with a tangible impact and purpose?

Equal opportunity statement:

Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected.  All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by local law

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