Services Commercial Manager Norway

Req ID:451559  

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Could you be the Service Commercial Manager in Oslo we’re looking for?

Your future role

Get on-board and apply your expertise in a new cutting-edge field. You’ll work alongside passionate, motivated and dedicated teammates.

As a Service Commercial Manager for Norway, you will be responsible for leading the development of the service strategy on a country level, including business development on all segments of the service portfolio. Additionally, you will be accountable for improving financial KPIs, such as sales, GM, and cash, as well as ensuring that the Service organisation delivers according to contractual commitments and customer expectations.

We expect you to:

• Define the service strategy on country level (3YP and roadmaps)
• Handle the Business development on all segments of the service portfolio on both gardening and big-ticket items
• Interface with other service business stakeholders (Operators, fleet owners, authorities, Suppliers, etc)
• Work closely with local Service Operations Manager and Customer Director
• Be Responsible and accountable to improve Parts project portfolio Sales and GM and continuously work to improve financial KPIs such as OI, sales, GM and cash.
• Be Responsible and accountable to secure that the Service Parts organization delivers in accordance with contractual commitments and towards customer expectations.
• Cooperate with Nordic and Central PL functions to strengthen competitiveness of service solutions.
• Implement and maintain standard processes.
• Manage your team (competencies and capacity, adherence to Alstom values, Employee satisfaction etc)

All about you

We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role: 

• Graduated with engineering background with at least 15 years of experience working in high dynamic and complex industries
• Experienced manager with demonstrated expertise in similar roles and industry
• Good knowledge of methods, and techniques, as well as implementing and managing quality, safety, and environmental systems.
• Fluent in English and a Scandinavian language, preferably in Norwegian

Things you’ll enjoy

Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also:

• Enjoy stability, challenges and a long-term career free from boring daily routines
• Collaborate with transverse teams and helpful colleagues
• Contribute to innovative projects
• Utilise our flexible working environment
• Steer your career in whatever direction you choose across functions and countries
• Benefit from our investment in your development, through award-winning learning
• Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension).

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63  countries we operate in. We’re committed to creating an inclusive workplace for everyone.