Site Quality Director

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Date: 22-Jul-2022

Location: Ornans, 25, France

Company: Alstom

Req ID:316201 

Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility solutions. Joining us means joining a caring, responsible, and innovative company where more than 70,000 people lead the way to greener and smarter mobility, worldwide 

Site Quality Director

Located in Ornans (25), near to Besançon



Accountabilities & Authorities:

Quality Action Plan: 

Develop Quality Culture & Right First Time Approach. 

Ensure consistency of QCD objectives and the contractual/regulatory obligations applicable to the projects. 

Drives continuous improvement plans to analyze and reduce the CONQ, NCR, Safety issues and Demerit


Quality embedded in operations: 

Deploy Quality Policy within the management committee of the Site, 

Responsible for Quality and Safety assessment of the products & services delivered, according to the contractual quality requirements. 

Increase Customer satisfaction through periodic meetings, Customers Surveys, product delivery controls, 

Manage and escalate Top issues impacting safety and customer 

Ensure that DFQ Gate Reviews and Suppliers FAI are done in time, including waiver when required


Quality Resources Management: 

Lead, Manage and develop Quality teams, using quality school, expertise, and APSYS. 

Deploy standard tools and indicators, and contribute to their improvement


QMS and Process management:

Ensure Process governance, Risk and Opportunity management with site interested parties. 

Evaluate by Internal Audits the quality performance in each process. 

Ensure the right update about the Quality (QMS) Reference documents, using REX process.  

Ensure site QMS conformance against Alstom standards, Customer standards and ISO9001/IRIS requirements/CMMI/ECM...


Performance measurements: 

Standard Quality KPI (Demerit, CONQ, FAI, DFQ, Go on Time, K1, K2, K3…) 

APSYS score, Internal & External Audits results  Customer satisfaction, through Customer audits & yearly sites evaluation




* Master degree in either Engineering , General Management, or Quality management

* 10 years of experience Quality, project and operation.

* Experience in managing Quality tools and problem-solving tools.




- Fluent in English is compulsory

- Customer oriented

- Data driven and courageous, rigor

- Leadership and communication skills

Alstom is the leading company in the mobility sector, solving the most interesting challenges for tomorrow’s mobility. That’s why we value inquisitive and innovative people who are passionate about working together to reinvent mobility, making it smarter and more sustainable. Day after day, we are building an agile, inclusive and responsible culture, where a diverse group of people are offered opportunities to learn, grow and advance in their careers, with options across functions and geographic locations. Are you ready to join a truly international community of great people on a challenging journey with a tangible impact and purpose?  


Equal opportunity statement:
Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected.  All qualified applicants are considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by local law. 


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