Services Project Coordinator

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Date: 20-Oct-2021

Location: Nur-Sultan, AST, Kazakhstan

Company: Alstom

We create smart innovations to meet the mobility challenges of today and tomorrow. We design and manufacture a complete range of transportation systems, from high-speed trains to electric buses and driverless trains, as well as infrastructure, signalling and digital mobility solutions. Joining us means joining a truly global community of more than 70 000 people dedicated to solving real-world mobility challenges and achieving international projects with sustainable local impact.   

To the Service center in Nur-Sultan, we are hiring a Services Project Coordinator


Purpose of the job:

  • Drive project, to maximize the results with respect to cash and margin whilst delivering on time, in conformity with the contract according to Customer / Platform expectations and the requirements on EHS;
  • Constantly seek and propose to the Customer Director / Platform additional opportunities in the frame of the contract; ensures Alstom Transport legal and contractual rights are protected.


Reports directly to:

Report to Services Project Director


Internal & External

Service Project Director, Customer / Platform (for R&D programs), Partners, Project Team, Line Managers providing resources, Project Office, Support functions (Finance, Tax, Legal, etc..) and other project stakeholders.



Key accountabilities:

  • Plan and manage the complete execution of his/her scope from transfer to close out, in line with Contract requirements.
  • Lead a Project Team, including Core Team and when applicable Project Managers of internal and external partners - in line with the project structure.
  • Perform project management and contract administration according to Alstom Project Management Manual (PMM), including proactive risk and opportunity management, and in full compliance with E&C rules.
  • Ensure completion of Project Performance goals to meet business objectives and customer /Platform satisfaction.
  • For Projects: Responsible and accountable for the Project Profit and Loss.
  • Ensure optimal quality of project execution and reviews.
  • Ensure that critical aspects are identified in reviews and proactively / professionally addressed and followed up.
  • Manage the situation of the project and its KPIs, and report to senior management, with transparency during the business/sector project reviews or PRB.
  • Make sure that key project stakeholders are aligned towards project goals.
  • Represent Alstom towards Customers and when applicable external stakeholders (Consortium, JV …).
  • EHS: Accountable for the proper implementation of the Alstom policy and Customer / Platform requirements by all stakeholders (internal & external) including suppliers and contractors.
  • Responsible to ensure full compliance with Code of Ethics.

Performance measurements:   

For projects:

  • Sales;                                                                                           
  • Gate review Go on time / OTD- GR;                                      
  • GM adjusted  and GM;                                                            
  • Cash-in;                                                                                      
  • Customer Satisfaction;
  • EHS when applicable.



  • University degree in Engineering;
  • Good knowledge of Project management processes;
  • Good knowledge of railway products and systems;
  • ALSTOM way of working for efficient process execution;
  • Experience of working in and with multi-national companies and in different business cultures;
  • Recognized project management qualification;
  • Conflict management and interpersonal skills;
  • Team spirit approach and good communication skills;
  • Abilities to obtain collaboration and “pull together” all parties involved in the project (especially in case of complex PIO);
  • Anticipation, clear reporting;
  • Leadership, entrepreneurship mindset and decision minded.

An agile, inclusive and responsible culture is the foundation of our company where diverse people are offered excellent opportunities to grow, learn and advance in their careers.  We are committed to encouraging our employees to reach their full potential, while valuing and respecting them as individuals.   


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