Field Service Engineer

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Date: 19 Jun 2024

Location: Newark, NJ, US

Company: Alstom



At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.


Could you be the full-time Field Service Engineer in Newark, NJ we’re looking for?


Your future role
Take on a new challenge and apply your mechanical engineering and ATC system expertise in a new cutting-edge field.

As our new Field Service Engineer, you'll play a crucial role in ensuring the safety and efficiency of the Newark APM. You’ll specifically take care of new project design, installation, and execution, along with providing technical support for other mechanical subsystems, but also engage in preventive and corrective maintenance to ensure reliable APM performance.


We’ll look to you for:
- Providing technical direction for engineering, maintenance, and repair activities for assigned systems, and participating in department budget development.
- Leading reliability improvement projects, managing vendors and suppliers, and ensuring projects are completed within scope, budget, and timeline.
- Analyzing major service interruptions and developing comprehensive engineering incident/investigation reports, including root cause analysis and corrective action.
- Developing and maintaining preventive and corrective maintenance programs in line with contractual requirements and company directives.
- Creating and delivering technical training, testing, and certification documents, and teaching classes as needed.
- Handling field requests, temporary change notices, and system improvements through established company channels.


All about you
We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role:
- Bachelor’s degree in mechanical engineering or a related field.
- At least 3 years of relevant mechanical experience with trains or rolling stock, and 2 years of engineering or technical experience.
- Relevant certifications (AutoCAD) are preferred.
- Strong customer service skills, proficiency in Microsoft Office (Word, PowerPoint, Excel), and effective communication skills in English.
- Ability to pass local security screening and background requirements, and availability to support shifts on short notice.
- Proven success in leading teams, especially in a blue-collar, union environment, is a plus.
- Demonstrated ability to identify and resolve technical and situational problems efficiently.


Things you’ll enjoy

Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also:

- Collaborate with transverse teams and helpful colleagues,

- Work with new standards for rail,

- Steer your career in whatever direction you choose across functions and countries,

- Benefit from our investment in your development, through award-winning learning,

- Benefit from a fair and dynamic reward package that recognizes your performance and potential, plus comprehensive and competitive social coverage (life, medical)


You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!


Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63  countries we operate in. We’re committed to creating an inclusive workplace for everyone.

Nearest Major Market: Newark
Nearest Secondary Market: New York City

Job Segment: Technical Support, Technology

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