O&M Training Manager/Quality Control

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Date: 27-Jan-2022

Location: New York, NY, United States

Company: Alstom

Req ID:187685 

We create smart innovations to meet the mobility challenges of today and tomorrow. We design and manufacture a complete range of transportation systems, from high-speed trains to electric buses and driverless trains, as well as infrastructure, signalling and digital mobility solutions. Joining us means joining a truly global community of more than 70000 people dedicated to solving real-world mobility challenges and achieving international projects with sustainable local impact.   


Join us as O&M Training Manager/Quality Control, and you’ll be looking at a career-defining role based in New York-Airport (NY), US.


The O&M Trainer will be responsible for developing training courses and delivering training to all site employees that includes but not limited to safety rules, customer service, operations and maintenance procedures, ATC, train driver qualifications and certifications.  Will be required to research, revise and write technical course material to keep courses updated as procedures and practices are revised and implemented.  Review and evaluate outside instructors and their training material




  • Deliver training and evaluate students’ understanding of instructions.  Audit employees in work situations to ensure compliance with training.  
  • Revise, write and update operating manuals.  Develop new training courses as required.
  • Liason with department managers and technical groups to keep knowledge of equipment and operating procedures.    
  • Create course lesson plans and delivery methods.  
  • Evaluate proposal and cost estimates for new documentation and training programs. 




  • Bachelor’s degree in engineering, technical writing, adult learning theory
  • 3 years of experience required
  • Advanced level skills in Mircosoft Applications, Professional Written/Oral Presentation Skills 
  • English is required; Spanish or any other language is a plus


We thank all applicants for their interest; however, only those under consideration will be contacted.

An agile, inclusive and responsible culture is the foundation of our company where diverse people are offered excellent opportunities to grow, learn and advance in their careers.  We are committed to encouraging our employees to reach their full potential, while valuing and respecting them as individuals.   


Alstom is committed to creating a diverse environment and is proud to be an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, disability status, veteran status, or any other characteristic protected by Federal, National, or Local Laws.


Effective 29 January 2021, Alstom completed the acquisition of Bombardier Transportation. This is a Bombardier Transportation Legal Entity Position - positions at Bombardier Transportation companies are all members of the Alstom Group.

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