O&M Trainer - Maintenance

Apply now »

Date: 20-May-2022

Location: New York, NY, United States

Company: Alstom

Req ID:198397 

We create smart innovations to meet the mobility challenges of today and tomorrow. We design and manufacture a complete range of transportation systems, from high-speed trains to electric buses and driverless trains, as well as infrastructure, signalling and digital mobility solutions. Joining us means joining a truly global community of more than 70000 people dedicated to solving real-world mobility challenges and achieving international projects with sustainable local impact.   


Join us as O&M Trainer - Maintenance, and you’ll be looking at a career-defining role based in New York-Airport (NY), US.


Responsible to design, develop and deliver learning programs tailored to the critical competencies for the Operations department. Monitor and analyze individual and group actions of trainee(s) beginning with initial training through certification and to ensure Operations personnel maintain certifications and competencies to execute effectively in their roles.





  • Lead the organization in planning, delivering, creating, and revising the training for the Operations Department.
  • Develop and revise technical training material and technical documentation.
  • Develop the training curriculum, evaluate skill levels, coordinate training/training plans, track/monitor employees’ skill levels, analyze their performance against job criteria, and implement remedial training to eliminate deficiencies.



  • Develop effective relationships with peers, department managers, and clients by displaying conduct that inspires trust, respect, and reflects a shared purpose in achieving organization goals.
  • Collaborate and communicate across departments to understand how work tasks, procedures and processes interrelate and ensure a shared understanding of safety risks and hazards.
  • Conduct and attend meetings to keep departments informed, updated and address employee work issues and concerns.


Customer Relationship

  • Develop relationships with the client that promote customer excellence and shareholder value by reaching agreements that achieve an excellent customer experience.
  • Implement plans that reflect an understanding of the commercial agreement deliverables.
  • Identify skills, processes, and technical problems, and resolve them logically and efficiently.



  • Review training schedules to ensure an effective and efficient use of personnel and resources.
  • Conduct audits and provide guidance to Operations personnel.
  • Ensures that all Company related technical/training documents, data, time, and materials are tracked and recorded in Company systems as dictated in Company Policies.
  • Assist in investigations to analyze failure trends in order to improve performance and cost effectiveness.
  • Evaluate proposals and cost estimates for new training programs.
  • Manage the budget for Operations training.



  • Communicate system’s safety policies.
  • Assist departments in safety audits and risks analysis to ensure job tasks, facilities, and tools are in compliance with safety procedures and regulations.




  • Associate’s Degree (Desirable)
  • 5 Years of Job Experience; minimum of 3 in an Operations Role
  • Supervisory experience (Desirable)
  • Knowledgeable of JFK AirTrain Policies and Procedures or OSHA/industry standards (Desirable)
  • Advanced communication skills (written/oral/presentation)
  • Advanced skills in Microsoft Applications
  • Advanced skills in mechanical systems
  • Proficiency in electronics


We thank all applicants for their interest; however, only those under consideration will be contacted.

An agile, inclusive and responsible culture is the foundation of our company where diverse people are offered excellent opportunities to grow, learn and advance in their careers.  We are committed to encouraging our employees to reach their full potential, while valuing and respecting them as individuals.   


Alstom is committed to creating a diverse environment and is proud to be an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, disability status, veteran status, or any other characteristic protected by Federal, National, or Local Laws.


Effective 29 January 2021, Alstom completed the acquisition of Bombardier Transportation. This is a Bombardier Transportation Legal Entity Position - positions at Bombardier Transportation companies are all members of the Alstom Group.