Maintenance Technician (Services)

Req ID:526839 

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Job Title/Job Code Maintenance Technician (Services)/ IN-ES-03

PURPOSE OF THE JOB

The Maintenance Operator is responsible to service, maintain, perform warranty repairs and overhaul rolling stock and Infrastructure equipment. As part of the maintenance team, they will ensure the equipment is serviced and maintained in a safe, efficient and cost-effective manner whilst constantly seeking to improve quality.

ORGANISATION

Organisation structure (job belongs to..)

Country / Industrial as per project organization chart.

Organizational Reporting

Direct report line to Production Team Leader or Production Manager depending on scope.

Reports directly to:

Team Leader Services

Direct reports:

NA

Network & Links Position title of connected positions / functional report

Internal

• Project team, Services (if applicable)Production Managers, 
• Team Leaders,Test Members and Industrial Team

External

• Maintenance team, Train drivers, external suppliers
• Customer representatives

MAIN RESPONSABILITIES 

Describe here main information such as accountabilities, authorities, performance measurements …etc.

Key accountabilities:

Maintenance

• Work as directed by and in co-operation with the Team Leaders and Production Management Team in order to:-
• Adhere to and work within Quality Systems to the current applicable standards.
• Work as part of a team, complete or assist in any of the team's activities to ensure work is completed on time to specification.
• Understand and follow work instructions, Standard Operating Sheets and Task Sequencing.
• Apply Special Processes.
• Support secondary level fault finding as and when required.
• Use work related IT Systems as required including MMIS/SES to record progress of operations and status of issues.

Reporting

• Accurately report status of operations, complete Work Checklists and Work Orders with the required level of detail including completion time.

Continuous Improvement

• Make suggestions and recommendations for productivity improvements working with the team leaders and Industrial Team.
• Maintain 5S good housekeeping of all related work areas in accordance with set standards.

Training/Agility

• Be capable of accepting training in other skills and carry out duties, e.g. forklift, road vehicle driving (if certified), attend call-outs and breakdowns if required.
• Be capable of being re-trained in other activities/skills as required by the Production Management Team in order to support the Operations as required.

EHS

• Understand and abide to safety notices, rules and regulations and follow safe working practices compliant with local standards.
• Comply with all EHS protection and AZDP measures.

Key Performance Indicators

• Completion of maintenance tasks according to schedule with the required quality
• Accurate reporting of Operations Progress, spent time

MAIN REQUIRED COMPETENCES

Educational Requirements Describe the minimum educational requirement/level

Mandatory:

• Associates degree, technical major preferred.
• Time served apprenticeship or equivalent with associated technical qualifications (ONC/HNC/City & Guilds) or recognised equivalent
• Dual skilled (mechanical and electrical)

Desirable:

• Graduated from engineering school

Experience Describe the knowledge and experience required for this role

Mandatory:

• 3-5 years of experience in technical knowledge, either mechanical or electrical / electronics
• General railway and Product knowledge
• Railway safety & RAM
• EHS knowledge
• Experience of working to procedures, work instructions and vehicle maintenance instructions
• Knowledge, and practical experience of train maintenance
• Experience of mentoring and instructing other team members 
• Technical skills in fault finding, reading schematic diagrams, work to technical instructions
• Languages : Country language

Behavioural Competencies

• Team Player.  Spirit of “Team Trust Action”
• Good written and verbal communication skills
• Problem resolution skills
• Self-motivated
• Ability to work under own initiative
• IT literate

Competencies & Skills Describe the needed skills (technical & behavioral)

• Team oriented with the ability to work independently
• Autonomous
• Teamwork capacity
• Ability to manage technical data
• Ability to provide support for field modifications
• Knowledge in using relevant information system (FRACAS , RailSysLight)

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63  countries we operate in. We’re committed to creating an inclusive workplace for everyone.

Job Type:​Experienced​