Parts & Services Sales Manager

Req ID:455318 

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At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Could you be the full-time onsite Parts & Services Sales Manager in New Castle, DE, US we’re looking for?

Your future role

Take on a new challenge and apply your sales and service expertise in a new cutting-edge field. You’ll work alongside exceptional, enthusiastic, and collaborative teammates. You'll create a significant impact by identifying parts and services that can be upgraded or repaired to prolong the life of our customers' existing fleet vehicles. Day-to-day, you’ll work closely with teams across the business (including engineering, procurement, and customer service), manage sales and services to existing transit agencies, and much more.

 We’ll look to you for:

• You'll be creating great value as you bring your expertise in identifying parts and services that can be upgraded/repaired to prolong the life of the customers’ existing fleet vehicles.,
• You’ll specifically take care of sales and services to existing transit agencies in your portfolio, but also ensure proactive engagement with potential new clients.,
• Identifying and pursuing sales opportunities within your customer portfolio.,
• Ensuring customers are satisfied with the products and services they have received.,
• Obtaining revenue intake targets and customer satisfaction levels.,
• Developing and maintaining strong relationships with transit agencies.

All about you

We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role:

• Bachelor’s degree in Business, Engineering, or other related fields.,
• 7 years of experience in rail or other related businesses, or the project engineering industry.,
• Knowledge of connections with transport agencies is preferred.,
• Familiarity with sales and customer service best practices.,
• Strong negotiation and communication skills.,
• Proven track record in achieving sales targets.

Things you’ll enjoy

Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also:

• Collaborate with transverse teams and helpful colleagues,
• Work with new standards for rail,
• Steer your career in whatever direction you choose across functions and countries,
• Benefit from our investment in your development, through award-winning learning,
• Benefit from a fair and dynamic reward package that recognizes your performance and potential, plus comprehensive and competitive social coverage (life, medical)

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.