Business Excellence Manager (Services) 1

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Date: 05-Nov-2022

Location: Mississauga, ON, CA

Company: Alstom

Req ID:361141 


What if you could work to bring together the environment, people and technology? What purpose can be more important than this?


Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility solutions. Joining us means joining a caring, responsible, and innovative company where more than 70,000 people lead the way to greener and smarter mobility, worldwide 


Join us as Business Excellence Leader- APSYS Leader North America Services, and you’ll be looking at a career-defining role based in Mississauga (ON), CA.


The Production Manager is responsible to perform the following:

  • Ensure production targets, quality standards and safety requirements are achieved through the execution of the production plan and through the efficient management of resources. 
  • Ensure trains are delivered on time in a safe, clean and fully functional condition to our customers.  
  • Ensure Infrastructure is maintained to required standards


Your responsibilities will include:


  • Manage a Production Team, including monitoring and controlling Production on a shift-by-shift basis.
  • Ensure that accountability for production is clearly defined and delegated.
  • Identify staffing requirements for budgeted fixed workload ensuring flexibility and high levels of productivity are achieved.
  • Manage organizational change in order to optimize working practices and thus ensure a productive workforce.
  • Identifying training and other resource needs to facilitate production in the most effective way.



  • Ensure all Production meets the Safety and Quality requirements of internal standards, customer specifications.
  • Monitoring working practices and environment to ensure that staff and facilities meet the mandatory and/or statutory requirements.
  • Ensure work is performed in a safe, effective manner and in accordance with the local policies and procedures.


Performance & Efficiency

  • Minimize depot-operating costs and maximize depot-operating efficiencies through effective depot resource planning and controlling of production overtime.
  • Review work plans to ensure daily production targets are met as effectively and efficiently as possible. Conduct analysis where there was a failure to achieve production.


Continuous Improvement

  • Proactively identify areas for improvement by analysis from production/service operation reports and customer complaints, initiating action to ensure improvements.
  • Manage relationship with sub-contractors and the customer.
  • Support continuous improvement of processes. Look for and implement changes to improve maintenance and operational processes. 


As our ideal candidate:

  • You have a Higher National Certificate, or equivalent, in an Engineering field preferable.
  • Management experience of large groups of staff 10+
  • Preferable experience in fleet and /or maintenance operations and planning role.
  • Technical knowledge of relevant Traction and Rolling Stock.
  • An Understanding of Railway Depot and Railway Industry Operations preferable.
  • An Understanding of local Customer requirements.
  • An understanding of SAP and ability to use MS Office packages,Email & Intranet 
  • Team Player.  Spirit of “Team Trust Action”
  • Excellent written and verbal communication skills
  • Strong Manpower Management Skills
  • You are self-motivated
  • You have ability to work to tight delivery timescales

Alstom is the leading company in the mobility sector, solving the most interesting challenges for tomorrow’s mobility. That’s why we value inquisitive and innovative people who are passionate about working together to reinvent mobility, making it smarter and more sustainable. Day after day, we are building an agile, inclusive and responsible culture, where a diverse group of people are offered opportunities to learn, grow and advance in their careers, with options across functions and geographic locations. Are you ready to join a truly international community of great people on a challenging journey with a tangible impact and purpose?  



Join Alstom and discover how we change the world!


Equal opportunity statement:
Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected.  All qualified applicants are considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by local law. 


Effective 29 January 2021, Alstom completed the acquisition of Bombardier Transportation. This is a Bombardier Transportation Legal Entity Position - positions at Bombardier Transportation companies are all members of the Alstom Group.


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