Technical Interface Director

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Date: 15-Nov-2022

Location: Mexico, CMX, MX

Company: Alstom

Are you looking for new perspectives and challenges?


Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility solutions. Joining us means joining a caring, responsible, and innovative company where more than 70,000 people lead the way to greener and smarter mobility, worldwide.

What if you are a key factor to the success of this project? Work with us to continue creating a truly international community of great people on a challenging journey with a tangible impact and purpose. Step into the world of new possibilites and apply for this Train Performance Manager position today!


In this position you will act as main technical focal point for the customer for train performance topics and you will ensure conversion of customer and regulatory requirements into train level requirements and specifications (including Service requirements).


Your responsabilities will include: 


  • As front office, act as a mediator between the customer and the remote project development team;
  • Is in interface with customer to:
    • Organizae technical meetings and reviews with the remote development team and in appropriate time with consideration of the project schedule;
    • Clarify technical contract requirements (operational, performance, usability, reliability, safety) and ensure that engineering solution will satisfy customer / final users (train staff, maintenance staff, passenger, etc) concerns;
    • Report what engineers have determined to be doable within the given constrains (re-use, platform, planning, budget, etc) and projects QCD decision;
    • Follow up Train operational effectiveness performance all along project ife cycles;
    • Support chief of development on trade-off and endorse towards the customer decisions;
    • Ensure that any deviation with the contract that is triggered by the customer is tracked, recorded and officially approved as Variation Order that address the Technical Amendment;
    • Pay attention to address in anticipation any underlying risks that could jeopardize customer interest;
    • Synchronize the Rolling Stock Development with Third Parties involved by customer, to ensure a seamless integration of the rolling stock and in control of the product configuration;
  • Is in interface with the remote project development team to:
    • Get the right level of expertise to support technical meetings / reviews with customer
    • Coordinate contractual deliverables with respect to commitments;
    • Follow up product developments and monitor train level operational effectiveness performances;
    • Close the loop on trade-off conclusion and on related decisions;
    • Update the contractual baseline 
    • Participate as customer voice to technical risks and opportunities management
  • With the metiers:
    • Leverage best practices from metiers to enhance project influency and influence customer on the same
  • Act as main technical focal point for the customer for train performance topics
    • Collect and analyze customer needs and requirements
    • Perform operation analysis
    • Develop a consistent set of train level requirements & specifications, complying with Alstom standards
    • Lead functional analysis, specification and architecture in collaboration with Sub-systems Groups, esp. C&IS
    • Derive requirements & specifications at Subsystem level (including Services requirements)
    • Electrical & Functional interfaces (as complementary to Mechanical interface = Train Architecture)
    • Allocate requirements and specifications (including transverse requirements) to Sub-S
    • Ensure consistency and compatibility between all Sub-S specifications
    • Review and confirm Sub-S architecture and support Chief Engineer for technical arbitration and technical risk mitigation plan
    • Support Sub-S and verify along project life cycle convergence toward requirements and specifications compliance


As our ideal candidate you: 


  • Are fluent in customer´s language;
  • Have customer orientation, building strong and trust relationship;
  • Have the ability foster communication between multiple stakeholders/metiers;
  • Have technical requirements Management
  • Are driven for results
  • Have ability for problem solving and efficient decision-making in complex environment.

Alstom is the leading company in the mobility sector, solving the most interesting challenges for tomorrow’s mobility. That’s why we value inquisitive and innovative people who are passionate about working together to reinvent mobility, making it smarter and more sustainable. Day after day, we are building an agile, inclusive and responsible culture, where a diverse group of people are offered opportunities to learn, grow and advance in their careers, with options across functions and geographic locations. Are you ready to join a truly international community of great people on a challenging journey with a tangible impact and purpose?  


Step into the world of new possibilites today!


Equal opportunity statement:
Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected.  All qualified applicants are considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by local law. 


Effective 29 January 2021, Alstom completed the acquisition of Bombardier Transportation. This is a Bombardier Transportation Legal Entity Position - positions at Bombardier Transportation companies are all members of the Alstom Group.

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