Process and PMO Department Head

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Date: 16 Jul 2024

Location: Melbourne (US), FL, US

Company: Alstom


Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility solutions. Joining us means joining a caring, responsible, and innovative company where more than 70,000 people lead the way to greener and smarter mobility, worldwide 

The Process and Project Management Office Department Head is responsible for leading the process and PMO teams across the region. The responsibilities of the team include KPI analysis/reporting, workload management, process management, and project management oversight. 



  • KPI Management:
    • Establish and monitor region level performance based KPIs for the engineering and project management domains.
    • Prepare region level KPIs monthly , report to Sr Leadership.
    • Managing the reporting of KPIs across all other domains.
    • Drive Red KPI management and REX across domains.
  • Workload Management:
    • Lead the workload management domain for the region.
    • Drive the workload team to create and deploy a new workload process for the region.
    • Establish workload reports across the region and present workload status to directors and department heads.
    • Interface with other domains to create input requirements and ensure that outputs are correct and utilized.
  • Process Management:
    • Coordinate with Quality Management System Owner to establish certifications and audit cadence.
    • Lead the process team in facilitating process and QMS audits and driving audit prep and  actions.
    • Develop, lead, and execute the process review system for the region.
  • Project Management Support
    • Process owner for project management related processes, governance, templates, etc.
    • Update process as needed and create/deploy project management process related training.
    • Facilitate FPR/MPR coordination and monitoring.
    • Implement and facilitate resource management reviews durring work package review meetings
  • People Management:
    • Hierarchal manager for approximately 6 direct reports. Team size may change as initiatives launch and close.
    • ​​​​​​​Perform mentoring, produce/present trianings, and drive team's workload and tasks.


  Educational Requirements:


  • Bachelor’s degree of Science in Engineering, Management, or related field
  • English, full proficient use




  • Minimum 7 years experience in signaling domains of Engineering, Project Management, or Program Management
  • Engineering, Planning, or Project Management  experience
  • Process ownership/deployment experience
  • Enterprise level KPI development, deployment, and monitoring experience
  • Experience and understanding of project and program execution and management
  • Awareness of Alstom tools, process, and platforms
  • People Management Experience
  • Experience leading cross functional teams, initiatives, and workshops​​​​​​​


  • Project Management Certification (PMO, IMPA, etc)
  • Established networking abilities
  • Experience leading Alstom KPI and process management


Competencies & Skills:  

  • Excellent communication and leadership skills
  • Self-motivated and independent (entrepreneurial)
  • Ability to adapt to dynamic work environments
  • Organizational and time-management skills
  • Decision-making skills
  • Ability to independently drive region level initiatives
  • Ability to create dynamic presentations

Alstom is the leading company in the mobility sector, solving the most interesting challenges for tomorrow’s mobility. That’s why we value inquisitive and innovative people who are passionate about working together to reinvent mobility, making it smarter and more sustainable. Day after day, we are building an agile, inclusive and responsible culture, where a diverse group of people are offered opportunities to learn, grow and advance in their careers, with options across functions and geographic locations. Are you ready to join a truly international community of great people on a challenging journey with a tangible impact and purpose?  


Equal opportunity statement:
Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected.  All qualified applicants are considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by local law. 


Nearest Major Market: Melbourne

Job Segment: Manager, Project Manager, Program Manager, Management, Technology

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