Tactical Sales Lead

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Your future role

Based in our Melbourne CBD office and reporting to the Parts & Overhauls Manager, this exciting opportunity puts you at the forefront of driving growth across our ANZ Parts and Overhauls portfolio. In this dynamic, customer-facing position, you’ll proactively identify and unlock opportunities across our national customer base—fueling sales growth and strengthening long-term partnerships. Leveraging your technical expertise and strong relationship-building skills, you’ll collaborate closely with customers to understand their needs, deliver value, and create meaningful commercial outcomes. If you thrive on building connections, spotting opportunities, and making a tangible impact, this is your chance to take your career to the next level.

We’ll look to you for:

• Taking ownership of maintaining accurate and up-to-date Customer Installed Base (CIB) data in Wall.C, ensuring a strong foundation for strategic decision-making.
• Transforming CIB data into actionable insights by identifying and showcasing accessible market opportunities.
• Tracking and reporting on tactical sales performance, highlighting progress, trends, and opportunities to exceed targets.
• Leading and executing targeted sales growth initiatives, providing regular updates on outcomes and impact.
• Championing continuous improvement by identifying efficiencies and driving process enhancements (including initiatives such as freight and warehousing optimisation).
• Monitoring customer health and proactively drive initiatives that strengthen engagement, satisfaction, and long-term partnerships.
• Actively participating in customer reviews and feedback sessions, using insights to enhance service delivery and commercial outcomes.
• Developing and maintaining clear, data-driven dashboards to track key performance metrics such as OTD, TTQ, and OTIF.
• Staying ahead of potential challenges by proactively identifying and resolving issues to minimise customer impact and delays.
• Managing sales forecasts with a focus on volume and margin performance, ensuring alignment with business objectives.

All about you

We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role: 

• A confident communicator who can build strong relationships and collaborate effectively with stakeholders at all levels.
• A proactive, results-driven professional with the energy and motivation to identify opportunities and turn leads into tangible outcomes.
• Commercially astute, with the ability to lead discussions, influence outcomes, and negotiate with confidence.
• Flexible and adaptable, with a willingness to travel interstate as required to connect with customers and support business needs.
• A solid technical or engineering background within the rail or rollingstock industry, providing a strong foundation for success in the role.

Things you’ll enjoy

Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also enjoy:

• Receiving generous parental leave – 18 weeks fully paid.
• Having access to a free corporate gym membership.

• Purchased annual leave and novated leasing schemes.
• Independent and confidential wellbeing support for you and your family.
• Our investment in your development, through award-winning learning.
• A competitive package that recognises your performance and potential.

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 70+ countries we operate in. We’re committed to creating an inclusive workplace for everyone.

An agile, inclusive and responsible culture is the foundation of our company where diverse people are offered excellent opportunities to grow, learn and advance in their careers. We are committed to encouraging our employees to reach their full potential, while valuing and respecting them as individuals. We are an equal opportunity employer and strongly encourage women, Aboriginal and Torres Strait Islander, people with disability and other minority groups to apply.

We recognise that embracing flexibility & inclusivity is the smarter way of working. Please speak with us about your individual needs or if any workplace adjustments are required. If you require any adjustments to the recruitment process please email: hr.accessibility@alstomgroup.com.

For internal applicants, please ensure you confirm your eligibility to apply with your Supervisor and relevant Human Resources representative prior to submitting an application.