Signaling Services Technician

Req ID:493876 

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Could you be the full-time Signaling Services Technician for URBAN Projects we’re looking for based in Madrid?

Your future role

Take on a new challenge and apply your signaling maintenance experience in a new cutting-edge field. You’ll work alongside young and proactive teammates.

You'll will carry out this assignment based on the objectives and priorities established by the Management, participating in the correct execution of the works of maintenance and project execution in the Services Spain and Portugal Projects, guaranteeing the fulfillment of the indices and service quality requirements established contractually. Day-to-day, you’ll work closely with teams across the business, verify the correct development of the Maintenance Plan, supervise installation works when modifications are carried out, support in other field activities as installation and T&C and work alongside the Customer to provide expert assistance service in order to keep the highest level of excellence in services in the market.

Among others, the main task that you´ll perform will be:

• Development of the contractual maintenance documentation.
• Managing reporting process to the Customer regarding incidents/events.
• Mainly, support Customer technically during incidents/events related to on-board and trackside equipment applying expert knowledge of the project and REX, among others.
• Support Customer on-site during maintenance activities and system repair or installation.
• Supporting project execution, focused to design, installation and test & commissioning functions.
• Establishment and optimization of Maintenance Processes.
• RAMS: follow up quality contract indexes (Reliability, Availability, Regularity, ...) and failure analysis.
• LCC update transversally with Services Team.
• Descriptions of faults, causes and solutions and report internally and to the Customer.
• Monitoring and control modifications and / or specific activities.
• Propose and implement actions to improve customer satisfaction.
• Monitoring Quality System compliance.
• Monitoring and analysis of the technical problems with the different companies, suppliers and other participating units of ALSTOM in the projects; contributing to provide the maximum number of possible technical data on the anomalies detected.
• Support Customer monitoring works  throughout monitoring system to repair the failures.
• Elaboration of technical reports breakdowns.
• Elaboration of REX reports and proposals for design improvements.
• Control software versions onboard/trackside electronic equipment.
• Analysis and possible study implementation of predictive maintenance techniques.
• Maintain updated technical documentation of the tramway system and deliver it to the Department of Engineering for its introduction in the Document Management System
• Obsolescence management with suppliers.
• Follow-up repairs.
• Establish and implement training plans for Customer and internal teams.
• Guarantee and transmit to the personnel, the strict compliance of the Norms of Quality and Environment, Safety and Labor Health. Ensure that safety and environmental measures are complied with at the personal level, during the execution of the different maintenance works.
• Planning of preventive maintenance.
• Release of "Troubleshooting" documents to improve the efficiency of corrective maintenance

All about you

We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role: 

• Superior Professional Training in communication, electrical or electronics,
• Essential extensive computer knowledge (Windows, MSOffice, MSProject, AUTOCAD, SketchUp, SolidWorks, Catia V5, ...).
• Technical knowledge of railway equipment.
• Basic knowledge on equipment connections, communication and mechanics.
• Innovative capacity and decision making.

Teamworking skills (communication, collaboration, teamwork, ...).

• Knowledge of networks and / or industrial communications protocols will be valued.
• Knowledge of the railway business, projects, clients, etc. will be valued.
• Experience in the area of maintenance railway systems and / or industrial equipment will be valued.
• Experience in railway signaling or industrial equipment installation and T&C activities.
• Experience in maintenance and project execution with complex technical interfaces will be valued.

Things you’ll enjoy:
 
Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also:

• Enjoy stability, challenges and a long-term career free from boring daily routines
• Work with signalling projects.
• Collaborate with transverse teams and helpful colleagues
• Contribute to innovative projects
• Utilise our cooperative working environment
• Steer your career in whatever direction you choose across functions and countries
• Benefit from our investment in your development, through award-winning learning
• Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63  countries we operate in. We’re committed to creating an inclusive workplace for everyone.