Serial Test Manager

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Date: 02-May-2022

Location: Madhepura, BR, India

Company: Alstom

We create smart innovations to meet the mobility challenges of now and the future. We design and manufacture a complete range of transportation systems, from high-speed trains to electric buses, autonomous subways, signalling and digital mobility solutions. Joining us means joining a truly global community of 36 300 people dedicated to solving real-world mobility challenges and achieving international projects with sustainable local impact.

Purpose of the Job/Objective
• Systematic & Efficient handing over of trains from Manufacturing to Testing
• Manage the Testing Teams on Site
• To deliver train and documents in accordance with the QCD commitments and customer requirements

Network & Links
• T&C: Project T&C Manager, Test Engineering Manager
• Project: Project Engineering Manager (PrEM)
• Validation: Project Validation Manager (PrVM)
• Industrial: Site Production Manager, Project Industrial Manager (PrIM), Line Managers
• Industrial Quality: Site Industrial Quality,
• QSRW: Project Quality and Safety Manager (PrQSM), Project Warranty Manager
• Sourcing: Site Sourcing, Sourcing Manager, Suppliers
• Suppliers Quality: Site Supplier Quality Assurance Manager
• Integrating & Participating Units

• External Interface : External Customers


KPI Measurement
• CONQ (external to testing)
• EHS: Zero Fatality and Severe Injuries
• CONQ (internal to Testing)
• Productivity
• Lead Time
• Customer acceptance before commissioning


1. Participate in defining clear and exhaustive Train Acceptance Criteria at the time of handing over from Manufacturing.
2. Ensure that EPU Managers and their teams understand the Acceptance Criteria.
3. Ensure deployment of correct and efficient Handing Over procedure by EPU Manager & test technicians.
4. Involve all the right actors as Industrial Quality, PrIM, PrTCM, PrQSM to orient the right decisions.
5. Participate & Support in Handing Over of critical trains/projects (typically first and last train).
6. Handle escalations when necessary.
7. Have a clear overview of the test planning of all the projects in the site to ensure it is aligned with site testing capacity/facility and escalate to the management when necessary.

8. Organise weekly review with the EPU Managers on testing KPI’s (QCD) and take actions on critical issues.
9. Monitor and regularly update management & key interfaces about the progress on KPI’S of each project to reach the target QCD.
10. Based on KPI review, follow up on Open points and Improvement actions with the testing, Engineering, manufacturing and Quality.
11. Ensure Interface and perfect working relationship with : PrTCM, PrEM, PrVM, PrIM,Industrial Quality, Production Line Manager, PrWM, PrQSM to achieve the testing KPI’s.
12. Provides testing teams with the right procedures, tools and facilities.
13. Ensure that test reports are clearly documented, up to date and on time.
14. Ensure that trains are fully tested and complete before delivery and in case of deviations (key missing parts) take appropriate actions.
15. Manage and Forecast the testing workload and adapt capacity accordingly.
16. Manage competencies : through identification of critical competencies and ensure right trainings are delivered.
17. Communicate and cascade information to the site testing teams.
18. Manage conflicts and disputes within the department.
19. Ensures T&C activities and operating areas comply with Site EHS requirements.
20. Reports Deviations, Near-misses and Accidents.
21. Demonstrates excellent EHS behaviour.
22. Accountable for EHS Compliance within the test area.



  • Testing of Metro rail
  • Testing & Commissioning of Metro rail/Electrical Locomotives
  • Rolling Stock
  • Auxiliary/Power converter used in IR.
  • Knowledge of Audit - ISO 9001:2015
  •  Knowledge of Audit - IRIS


Language Skills: Proficient in English & Hindi language

IT Skills: MS office tools (Word, Excel, PowerPoint)



  • Leadership skills
  • Team work
  • Decision Making
  • Communication
  • Trustworthiness & Ethics.
  • Manpower Management

We believe that a diverse and inclusive workforce is a lever to running a sustainable and successful business. We are dedicated to creating an inclusive environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected.



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