Maintenance and Technical Support Engineer

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Date: 23-Jan-2023

Location: London, GB

Company: Alstom

Req ID: 362885

Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility solutions. Joining us means joining a caring, responsible, and innovative company where more than 70,000 people lead the way to greener and smarter mobility, worldwide




We are currently looking for a motivated Maintenance and Technical Support Engineer

based primarily at our London, Willesden Depot location.




The role is working as part of a team of Engineers across the AVENTRA fleet platform to provide engineering technical support, and investigations into issues affecting the safety, availability and reliability of the fleet. Develop engineering containments to protect the Maintenance Plan and performance regime, and develop long term resolution to conclude non conformities.

Prepare quality system documentation and ensure all activities comply with specified procedures




  • Technical investigations: Responsible for undertaking technical investigations affecting rolling stock performance, and ensure all technical investigations are recorded in accordance with Alstom procedures. Provide immediate support to safety and reliability faults and provide fleet check instructions for the Production function. Ensure all investigations have been thoroughly investigated and resolved, and interface with Central Engineering or original equipment manufacturers for specialist support. Responsible for closing out all technical investigations by ensuring details of the investigation, outcomes, actions taken and associated documents or information are systematically recorded.
  • Engineering support to Production for fault finding: Provide engineering support to identify and resolve faults with the fleet, and liaise with original equipment manufacturers into failure data reported via Alstom' s ORBITA system that captures and analysis diagnostic and prognostic information. Develop train level and system level fault trees, to ensure Production function can accurately identify and rectify faults immediately to protect the reliability and availability of the fleet.
  • Modifications: Develop modifications to improve the safety and reliability performance of individual systems and equipment, including updates to the Simulator. Interface with Central Engineering to develop modifications, and ensure drawings, bill of materials, method statements, change requirements, maintenance procedures and special tools and equipment have been identified and produced. Work with the design authority to test the modification against input specifications.
  • Maintenance Plan and manuals: Responsible for amending and revalidating the Maintenance Plan, and associated documentation, taking into account changes to changes in working parameters of the Units, changes to the fleet maintenance strategy, maintenance optimisation, and changes resulting from modifications to the trains, equipment or station propriety equipment.
  • Material technical support: Review material performance against specification, review reliability and obsolescence of parts. Assess repair methodologies for effectiveness and Identify new products with a potential for performance improvement.
  • Quality management: Responsible for the development, writing and implementation of quality management processes, procedures and work instructions to ensure the Maintenance Plan complies with all applicable laws and standards. Support the technical training activities to correct non conformities identified during in process audits







· Degree educated, preferably in Mechanical or Electrical engineering, or working towards a degree and currently qualified to HNC level


Relevant experience required

· Technical knowledge and understanding of rolling stock maintenance and design

· Effective investigatory skills into technical investigations

 · Knowledge of and experience of ISO9001 quality management systems

· Quality assurance techniques




Alstom is the leading company in the mobility sector, solving the most interesting challenges for tomorrow’s mobility. That’s why we value inquisitive and innovative people who are passionate about working together to reinvent mobility, making it smarter and more sustainable. Day after day, we are building an agile, inclusive and responsible culture, where a diverse group of people are offered opportunities to learn, grow and advance in their careers, with options across functions and geographic locations. Are you ready to join a truly international community of great people on a challenging journey with a tangible impact and purpose?  


Equal opportunity statement:
Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected.  All qualified applicants are considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by local law. 

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