High level technician

Req ID: 521949

Location: Seven Kings Depot, IG3

Appointment Basis: Permanent. Days and Night shifts

Apply by: 8th July

Salary + Benefits: CIRCA £67,000 including base and shift allowances

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 86,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Your future role

Higher Technicians are to ensure Alstom meet our contractual requirements for the maintenance and operational running. This role will be working across both the Lotrain and the East Anglia projects

Working to VMI/VMP and test procedures ensuring that all train systems work to specifications. Investigating problems and diagnosing potential train faults. Provide on train technical support and in-depth fault analysis and rectification, perform static functional testing , and provide train test reports.

We’ll look to you for:

• Undertake all required aspects to support Alstom with the TSA of the Fleet
• Technical, vehicle quality and aesthetical fault rectification
• Unit maintenance and preparation
• Fault recording and reporting
• Fault analysis and rectification
• Undertake in-depth fault analysis and system preventative interventions
• Liaise with and provide support to Outstation and ISST roles
• Provide scope of work instructions
• Provide technical support to the depot teams in the provision of fault finding expertise and assistance with train repair activities.
• Undertake campaigns for fleet software updates
• Proficient in fault analysis tools (Fleet Monitor, OTDR, System fault log analysis)
• Follow and implement tasks in accordance with Vehicle Maintenance Instructions (VMI’s) and Vehicle Maintenance Procedures (VMP’s)
• Facilitate off site working, working around the network covered by the customer.
• Provide on train technical support
• Support customer operational requirements
• Detailed fault reporting and recording on web based and App based systems
• Detects, defines and implements the modifications of the maintained products to improve the reliability and serviceability, in order to reduce project costs and improve the performances of the systems.
• Proposes innovative solutions and develops and implements
• Assist with skills development within depots and train care points.
• Arrange and undertake test runs to assist in fault finding and resolution of faults, in particular the closeout of repeat failures.
• Functionally test train borne systems with minimal supervision using a variety of techniques and methods, including the use of computer based diagnostics systems.
• Review and rectify test specifications and documentation for functional tests.
• Assist with the validation of documentation issued in support of maintenance and repair activities, special checks, modifications and experiments.
• Assist in the validation of Maintenance Schedule amendments and other technical instructions.
• Assists with the validation of locally produced technical instructions.
• Provide technical support in connection with special checks and experiments.
• Liaise with the systems support engineers and specialist engineers as necessary, gathering technical information needed to enable technical problems with trains, procedures, materials or component problems to be resolved.

All about you

We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role: 

• NVQ Level 3 in an electrical discipline or equivalent
• Previous Experience in rolling stock
• Proven experience in health and safety
• Good IT skills in Word, Excel, Outlook, PowerPoint, Front-End Databases
• Previous use of various diagnostic systems would be advantageous
• Flexibility and Adaptability. Enjoys variety in work practices, opinions and approaches
• Self-Motivation. Carries out, using own initiative, activities that add value to the job

Things you’ll enjoy

Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career.

You’ll also:

• Enjoy stability, challenges and a long-term career free from boring daily routines
• Collaborate with transverse teams and helpful colleagues
• Contribute to innovative projects
• Steer your career in whatever direction you choose across functions and countries
• Benefit from our investment in your development, through award-winning learning
• Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension) 
• Up to 52 weeks full maternity and adoption pay
• 25 days annual leave plus bank holidays, with the opportunity to buy or sell holiday
• A wide range of flexible benefits that you can tailor to suit your lifestyle

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

Equal opportunity statement:

Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected.  All qualified applicants are considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by local law. 

As a 'Disability Confident' employer, we will interview all disabled job applicants who match the essential criteria of the job description or specification. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.