High Level Technician

Req ID: 465515

Location: Willesden

Appointment Basis: Permanent. Full time, 4 on 4 off, days and nights

Salary + Benefits: CIRCA £60,173

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Alstom is the UK & Ireland’s leading supplier of new trains, train services, and signalling infrastructure projects. It has built just under 40% of the UK’s mainline train fleet, all the fleets currently in service with London Underground and Dublin’s LUAS.

It is building the UK’s biggest train programme in a generation – AVENTRA - for seven of the UK’s largest train operating companies, is ramping up to build the next generation of Greater Dublin’s commuter trains, DART+ as well as 54 HS2 high-speed trains in a Joint Venture. Alstom also supports 66% of the UK fleet through its Services business and is the UK’s leading CP6 signalling & infrastructure provider.

Employing 6,000 people across the UK and Ireland, we design, build and test trains at the UK’s largest end-to-end train manufacturing factory in Derby and operate major sites at Widnes, Crewe, Ilford and Plymouth, as well as 30 train services depots across the UK&I

Your future role

Responsible for carrying out in depth fault finding on 710 Lo Train. Take overall responsibility of the reliability of fleet by being a member of the high level technician team. Undertake all types of fault finding both mechanical and electrical, but with a bias on electrical.

You will be required to also complete software loads, data recorder analysis and customer related meetings in relation to reliability.

Undertake all work to a high professional standard to ensure that we provide a safe, reliable, and defect free train. The high level technician role is the highest level on depot in regards to experience and knowledge.

We’ll look to you for:

• Provide train systems engineering advice for the vehicle as a whole and for the key vehicle systems (such as TCMS - train control system, HVAC, propulsion, brakes, doors, on-train communications etc.)
• Being a point of contact to Production and control room staff for in service fault resolution.
• Optimisation of the maintenance on trains as per defined balanced examination schedules
• Helping customer with detailed fault finding and diagnostics
• Produce solutions that provide short term mitigation and long-term resolution
• Monitoring of warranty issues and liaising with supplier technical teams
• Attending to faulty trains in service, component replacements and modification work
• Helping customer with root cause analysis using Alstom FRACAS, 8D, PPS methodologies.
• Ensuring correct replacement parts are sourced
• Assisting operator in updating of maintenance instructions, overhaul instruction, processes & procedures to optimize maintenance and liaise with Alstom Technical Publications and Central Engineering teams where required
• Monitoring trains reliability & availability performance and issuing monthly performance reports
• Monitor of trains in Service using remote monitoring system called Orbita
• Download train data from onboard train data recorders using laptops
• Run diagnostics software to identify faults with various train systems i.e. hydraulic systems, pneumatic systems, train management systems & on-board computers.
• System software updates as required
• Obsolescence avoidance and mitigation
• Engineering support for all safety related incidents (NIRs), including representing the Customer with respect to access to Design Authority and equipment OEM’s and the production of affirmative closing actions
• Service Provider representation on the internal safety forum, feeding back decisions and outputs to the Customer
• Share experience gained of other fleets across the world which the Service Provider has supplied and/or supports, provision of recommendations and opportunities for design improvements, standardisation and/or modifications.
• Contribution to Health and Safety daily.

All about you

We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role: 

• Completion of a recognised apprenticeship
• Minimum qualification required – NVQ Level 3 in an electrical discipline.
• Experience within Rail
• Use of Laptop’s and diagnostic tools to determine faults
• Ability to work from maintenance manuals and schematics
• Experience of Mechanical or Electrical fault finding
• Experience of Mechanical or Electrical repairs
• Troubleshooting and evidence gathering.

On a more personal level, you will also need to be:

• You will be a highly self-motivated individual, able to work under your own initiative
• You will possess excellent communication & interpersonal skills
• You will need extensive all-round knowledge of Mechanical Engineering
• You will need extensive all-round knowledge of Electrical Engineering.

Things you’ll enjoy

Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career.

You’ll also:

Enjoy stability, challenges and a long-term career free from boring daily routines

Collaborate with transverse teams and helpful colleagues

Contribute to innovative projects

Steer your career in whatever direction you choose across functions and countries

Benefit from our investment in your development, through award-winning learning

Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension) 

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

What we offer

We offer a highly competitive remuneration package, 25 days annual leave, plus bank holidays, with the opportunity to buy or sell holiday. Contributed healthcare, life assurance, an excellent company-contributed pension scheme, and a wide range of flexible benefits that you can tailor to suit your lifestyle.

Alstom is the leading company in the mobility sector, solving the most interesting challenges for tomorrow’s mobility. That’s why we value inquisitive and innovative people who are passionate about working together to reinvent mobility, making it smarter and more sustainable. Day after day, we are building an agile, inclusive, and responsible culture, where a diverse group of people are offered opportunities to learn, grow and advance in their careers, with options across functions and geographic locations. Are you ready to join a truly international community of great people on a challenging journey with a tangible impact and purpose?

 
Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected.  All qualified applicants are considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by local law. 

As a 'Disability Confident' employer, we will interview all disabled job applicants who match the essential criteria of the job description or specification. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.