Head of Quality (f/m/d)

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Could you be the full-time Head of Quality (f/m/d) in Kassel we’re looking for?

Your Future Role
More than 35,000 locomotives have already travelled the world from Kassel. At Alstom's traditional site in Kassel, in addition to new construction, service for the well-known Traxx locomotive platform is playing an increasingly important role. Our corporate functions play a key role in supporting and continuously improving the performance of our sites. 

You’ll report to Céline Grivel (Head of Quality for the cluster Loco & compo in DACH) and lead a dedicated team of more than 30 employees. You’ll be part of the site management team in the lead of Thomas Rendler (Site Managing Director Kassel).  

We’ll look for you to :
•    Lead, manage, and develop quality teams with the use of quality processes, expertise, and APSYS. 
•    Deploy quality policy to the management committee of the Site. 
•    Develop a quality culture and a "right first time" approach. 
•    Take responsibility for quality and safety assessment of products and services delivered in line with the contractual quality requirements. 
•    Increase customer satisfaction through periodic meetings, customer surveys, and product delivery controls. 
•    Manage and escalate top safety and customer issues. 
•    Ensure consistency of QCD objectives, contractual and regulatory obligations applicable to the projects. 
•    Drive continuous improvement plans to analyze and reduce CTQ objectives such as CONQ, NCR, safety issues, and demerit. 
•    Ensure that DFQ gate reviews and supplier FAI are done in a timely manner, including waiver when required. 
•    Deploy standard tools and indicators while contributing to their improvement. 
•    Ensure process governance, risk and opportunity management with site interested parties. Evaluate quality performance in each process through internal audits. 
•    Ensure the latest update about QMS Reference materials, using REX process regularly. 
•    Ensure site QMS conformance with Alstom standards, customer standards, and ISO9001/IRIS requirements/CMMI/ECM.

All About You
We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role:
•    Master degree in Engineering, General Management or Quality Management
•    Experience in Quality, project and operation.
•    Knowledge of rail industry
•    Familiar with managing Quality tools and problem solving tools
•    Fluent in English and German
•    Customer-oriented mindset
•    Leadership and communication skills
•    Undeniable knowledge and understanding of quality processes
•    Natural flair for problem-solving.

Things You’ll Enjoy
Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also:
•    Experience a dynamic work environment with a permanent position at a leading company for green mobility
•    Enjoy a competitive remuneration package (IG Metall), 30 days of vacation, and benefits such as company pension plans and subsidized “Deutschlandticket” (Job Ticket)
•    Work in a tradition-rich site with excellent public transportation access and free car parking
•    Optimise work-life balance with flexible working hours and hybrid working models
•    Explore growth opportunities and steer your career across functions and countries 
•    Benefit from excellent training opportunities through our award-winning Alstom University and participate in the company's innovation culture through idea management programmes 
•    Thrive in a modern and collaborative workplace featuring mentor and buddy programs, diversity & inclusion initiatives, CSR activities, and engaging employee events
•    Access to corporate benefits
 

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

Equal Opportunities Statement

As an employer, Alstom stands for equal opportunities. By creating an inclusive work environment where all employees are encouraged to realise their full potential, individual differences are valued and respected. All applicants are considered solely on the basis of their qualifications, regardless of skin colour, religion, gender, sexual orientation, gender identity, age, ethnic and national origin, disability or other legally protected characteristics.