Operations Center Supervisor 1

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Could you be the full-time onsite Operations Center Supervisor in Jamaica, NY, US we’re looking for?

Your future role

"Take on a new challenge and apply your comprehensive operations and leadership expertise in a new cutting-edge field. You’ll work alongside dedicated, skilled, and dynamic teammates. You'll play a pivotal role in ensuring the safe, reliable, and efficient operation of train services, directly impacting the satisfaction and safety of our passengers. Day-to-day, you’ll work closely with teams across the business (including ATC, SCADA, Rapid Response, and Access Control), supervise the execution of work permits and maintenance activities, and much more."

We’ll look to you for:

• Developing and implementing strategies for operations that conform to safety and efficiency standards,

• Directing and supervising operations center personnel in ATC, SCADA, Rapid Response, and Access Control,

• Overseeing revenue activities and implementing contingency plans during normal and emergency events,

• Recording, reviewing, and analyzing various operational data to improve service levels and incident response,

• Leading safety briefings, supervising work areas, and ensuring compliance with rules and procedures,

• Developing shift work schedules and supervising revenue service activities

All about you

We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role:

• Degree in Electrical, Electronics, Facilities, Track, or Vehicle Maintenance,

• Experience or understanding of operations center work procedures and safety standards,

• Familiarity with leading and supervising a team in a shift environment,

• Competence in training, qualifying, and certifying employees,

• Experience in managing work schedules and resource allocation

Things you’ll enjoy

Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also:

• Work with advanced train control, SCADA systems, rapid response protocols, and access control measures to ensure the smooth operation of AirTrain JFK,

• Progress towards leading a team in a high-stakes environment where safety, efficiency, and reliability are paramount,

• Benefit from our investment in your development, through award-winning learning

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.

Salary Range - Min $80,000 annually - Max - $95,000

We thank all applicants for their interest; however, only those under consideration will be contacted.

An agile, inclusive, and responsible culture is the foundation of our company where diverse people are offered excellent opportunities to grow, learn and advance in their careers. We are committed to encouraging our employees to reach their full potential while valuing and respecting them as individuals.

Alstom is committed to creating a diverse environment and is proud to be an equal-opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, disability status, veteran status, or any other characteristic protected by Federal, National, or Local Laws.

Effective 29 January 2021, Alstom completed the acquisition of Bombardier Transportation. This is a Bombardier Transportation Legal Entity Position - positions at Bombardier Transportation companies are all members of the Alstom Group.