Field Service Engineer - Track

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Could you be the full-time onsite Field Service Engineer - Track in Jamaica, NY, US we’re looking for?

Your future role

"Take on a new challenge and apply your engineering expertise in a new cutting-edge field. You’ll work alongside collaborative and detail-oriented teammates.
You'll play a pivotal role in ensuring the safety and optimal performance of the JFK AirTrain Automated People Mover (APM) by maintaining and enhancing track infrastructure. Day-to-day, you’ll work closely with teams across the business (maintenance, construction, inspection, and operations), develop and deliver training programs, and much more."

We’ll look to you for:

• Administering, supervising, and coordinating all maintenance, construction, inspection, and operation of track and related structures. ,

• Developing planning for maintenance, installation, and upgrades of track infrastructure to ensure consistent APM performance. ,

• Providing technical direction during preventive and corrective maintenance and assisting in department budget planning. ,

• Driving reliability improvement initiatives and managing vendors to deliver on scope, budget, and timelines. ,

• Investigating service interruptions with root cause analysis and corrective actions. ,

• Maintaining preventive and corrective maintenance programs that align with contract requirements, regulatory standards, and company policies. ,

• Developing and delivering training, testing, and certification documentation; supporting field change requests and upgrades. ,

• Supporting configuration control and documentation for system changes. ,

• Coordinating projects, such as obsolescence management, capital replacement testing/commissioning, compliance verification, and procurement planning. ,

• Supervising contractors, participating in emergency drills, and ensuring safe, efficient operations."

All about you

We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role:

• Degree in Engineering (Mechanical, Electrical, Industrial, or a related field), or equivalent technical experience. ,

• Experience or understanding of track maintenance, inspection, and operations. ,

• Knowledge of preventive and corrective maintenance programs, system reliability improvements, and compliance with regulatory standards. ,

• Familiarity with Microsoft Office and technical documentation. ,

• Strong communication and collaborative skills. ,

• Problem-solving skills and the ability to conduct root cause analysis. ,

• Adaptability to dynamic environments and operational demands. ,

• Safety-conscious and detail-oriented mindset. ,

• Ability to supervise contractors and manage vendor relationships. ,

• Experience with planning, budgeting, and project coordination.

• Variable shifts, flexibility as needed

Things you’ll enjoy

Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also:

• Enjoy stability, challenges and a long-term career free from boring daily routines ,

• Collaborate with transverse teams and helpful colleagues ,

• Work with safety-critical infrastructure and cutting-edge rail technology ,

• Progress towards advancing system reliability, operational excellence, and professional growth in a transformational industry ,

• Utilise our inclusive, innovative, and collaborative working environment"

• comp: $90k - 105k

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.