Skilled Service Staff

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Date: 16 May 2024

Location: Ilford, LND, GB

Company: Alstom


Req ID: 443311


Location: Ilford Depot, IG3


Appointment Basis: Permanent, 37 hour week, 4 days on 4 days off


Salary + Benefits: £36,179.40 based on a 37 hour contract



At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.


Alstom is the UK & Ireland’s leading supplier of new trains, train services, and signalling infrastructure projects. It has built just under 40% of the UK’s mainline train fleet, all the fleets currently in service with London Underground and Dublin’s LUAS.


It is building the UK’s biggest train programme in a generation – AVENTRA - for seven of the UK’s largest train operating companies, is ramping up to build the next generation of Greater Dublin’s commuter trains, DART+ as well as 54 HS2 high-speed trains in a Joint Venture. Alstom also supports 66% of the UK fleet through its Services business and is the UK’s leading CP6 signalling & infrastructure provider.


Employing 6,000 people across the UK and Ireland, we design, build and test trains at the UK’s largest end-to-end train manufacturing factory in Derby and operate major sites at Widnes, Crewe, Ilford and Plymouth, as well as 30 train services depots across the UK&I



Your future role


Reporting to the Team Leader, You will be a team member, maintaining and repairing Rail Vehicles to laid- down specification.  Within the team you will ensure that all rolling stock is maintained in a safe, efficient and cost-effective manner.  As Skilled Service Staff you will be responsible for day-to-day production delivery, by applying a team approach and maintaining open communication with the Team Leader, whilst maintaining productivity and quality standards that make possible effective delivery of the maintenance, and maintaining a positive attitude and ensuring that you are aligned with the team and company goals.


We’ll look to you for:


  • Maintain a professional demeanour that reflects commitment to quality, continuous improvement, diversity and respect for individuals
  • Comply with all Safety requirements
  • Follow systems and procedures outlined by company / project manuals
  • Ensure Company policies and procedures are followed
  • Work as directed by and in-cooperation with the Team Leader and comply with all depot protection procedures.
  • Carry out duties according to workload and specifications to meet the delivery schedule.
  • Ensure all job requirements are enacted and recorded.
  • Ensure the completion of all duties with a minimum of waste
  • Report to the Team Leader periodically on work accomplishments, problems, progress, deliverables and work progress
  • Adopt and apply a continuous improvement approach to all duties
  • Interact and assist when necessary to aid the team in resolving issues
  • Work with other team members and maintain good housekeeping standards in work areas
  • You will be capable to accepting training in other skills and carry out duties as required to deliver the work requirement e.g. forklift, vehicle driving, crane operation etc. (if trained and deemed competent)
  • Understand and abide with safety notices, rules and regulations and follow safe working practices.
  • Immediately report any inadequate damaged or missing Tooling.
  • Maintain a safe working environment and ensure the maintenance and upkeep of the physical location.


All about you


We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role: 


  • Recognised apprenticeship/HNC in mechanical/electrical disciplines or NVQ L3 in mechanical/electrical disciplines.
  • Rail experience preferred but not essential
  • Maintenance experience preferred



Things you’ll enjoy


Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career.


You’ll also:


Enjoy stability, challenges and a long-term career free from boring daily routines

Collaborate with transverse teams and helpful colleagues

Contribute to innovative projects

Steer your career in whatever direction you choose across functions and countries

Benefit from our investment in your development, through award-winning learning

Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension) 


You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!


What we offer


We offer a highly competitive remuneration package, 25 days annual leave, plus bank holidays, with the opportunity to buy or sell holiday. Contributed healthcare, life assurance, an excellent company-contributed pension scheme, and a wide range of flexible benefits that you can tailor to suit your lifestyle.


Alstom is the leading company in the mobility sector, solving the most interesting challenges for tomorrow’s mobility. That’s why we value inquisitive and innovative people who are passionate about working together to reinvent mobility, making it smarter and more sustainable. Day after day, we are building an agile, inclusive, and responsible culture, where a diverse group of people are offered opportunities to learn, grow and advance in their careers, with options across functions and geographic locations. Are you ready to join a truly international community of great people on a challenging journey with a tangible impact and purpose?

Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected.  All qualified applicants are considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by local law. 



As a 'Disability Confident' employer, we will interview all disabled job applicants who match the essential criteria of the job description or specification. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.



GCHQ Disability Confident Leader - GCHQ.GOV.UK



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