GSI Local Change Manager (12 months)

Req ID:447522 

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Req ID:447522

Location: Ilford (London, UK)

Appointment Basis: Permanent (12 months)

Alstom is the UK & Ireland’s leading supplier of new trains, train services, and signalling infrastructure projects. It has built just under 40% of the UK’s mainline train fleet, all the fleets currently in service with London Underground and Dublin’s LUAS.

It is building the UK’s biggest train programme in a generation – AVENTRA - for seven of the UK’s largest train operating companies, is ramping up to build the next generation of Greater Dublin’s commuter trains, DART+ as well as 54 HS2 high-speed trains in a Joint Venture. Alstom also supports 66% of the UK fleet through its Services business and is the UK’s leading CP6 signalling & infrastructure provider.

Employing 6,000 people across the UK and Ireland, we design, build and test trains at the UK’s largest end-to-end train manufacturing factory in Derby and operate major sites at Widnes, Crewe, Ilford and Plymouth, as well as 30 train services depots across the UK&I.

Purpose of role

The main responsibility of the local CM is to ensure business adoption of GSI core-model by Key-users/End-users within the site.

Ideally the local Change Manager is involved and embarked in the project before Solution Adoption phase and up to - at least - business stabilization at post Go Live phase

What are my key responsibilities?

Change management ramp-up and network

• Get to know the GSI Change Management methodology
• Contribute to the global GSI Change Management Network to share Lessons learned and best practices for different roll outs

Awareness and stakeholder engagement

• Train site Project team on change management methodology
• Identify the project stakeholders on site and the actions to keep them engaged during the project

Change Management Methodology implementation:

• Perform change management impact assessment with the key stakeholders to design the change management plan
• Monitor and update CM plan with regular reporting to Project sponsorship

Stakeholders and Global CM teams

• Handle risk related to Change Mngt and work as advisor for site management on actions related to organizational impact

Communication (informal and formal)

• Adapt, define and implement communication plan (newsletters, events, roadshows…) to the site specificities

End User Training and train-the-trainer:

• Adapt training methodology to the site specificities
• Plan and organize the sessions (logistics, assessments…) with the support of the Key Users and other resources
• Support the Key users for the training’s preparation and delivery organization Adoption
• Implement business maturity assessments before, during and after GSI rollout at various levels of the local organization
• Track business adoption up to business stabilization to ensure proper local ramp-up

project pulse, training follow-up

Post-go live support

• Define and implement hypercare support
• Manage possible further emerging change actions not previously identified
• Identify and manage improvement actions and roadblocks

What we offer

Alstom is the leading company in the mobility sector, solving the most interesting challenges for tomorrow’s mobility. That’s why we value inquisitive and innovative people who are passionate about working together to reinvent mobility, making it smarter and more sustainable. Day after day, we are building an agile, inclusive, and responsible culture, where a diverse group of people are offered opportunities to learn, grow and advance in their careers, with options across functions and geographic locations. Are you ready to join a truly international community of great people on a challenging journey with a tangible impact and purpose?

Equal opportunity statement:

Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected.  All qualified applicants are considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by local law. 

As a “disability confident leader accredited employer”, we will interview all disabled job applicants who match the essential criteria of the job description or specification. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63  countries we operate in. We’re committed to creating an inclusive workplace for everyone.

Job Type:​Experienced​