Industrial Expert

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Date: 5 Feb 2024

Location: Hornell, NY, US

Company: Alstom

Req ID:441932 


At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.




Company:       Alstom Transportation Inc.


Job Title:         Industrial Expert


Location:        1 Transit Drive, Hornell, NY 14843. Up to 20% domestic travel required.


Job Type:        Full Time


Rate of Pay:    $84,600/year to $103,400/year


Duties: Contribute to tender phase, especially in product design and industrialization to take into account industrial constraints and requirements in order to optimize costs and minimize risks. Contribute during specification and design phases with technical solution decisions associated with Special Processes (SP). Build SP REX (Return on Experience) and interact with product engineering to redirect the design if necessary. Manage industrial risk through Process FMEA (Failure Mode and Effect Analysis) and associated improvement action plan. Define requirements and rules for associated tooling necessary to start production. Qualify the product/process pair as well as industrial means to be put in place in line with the design. Support sourcing and SQD (Supplier Quality Development) teams in the suppliers’ qualification and in quality follow up for suppliers concerned by SP. Contribute to development of local suppliers. Manage evolution of quality control process dedicated to SP. Ensure deployment and validation of new processes in line with project planning. Perform Transfer of Technology on SP: documentation, process and means validation, training. Issue relevant documents in the Quality System. Train workers and EPU managers to execute SP. Ensure continuous training and permanent qualification of the workers to SP. Train support function to business rules linked to SP (Engineering, PME, Sourcing, Supply Chain, Quality). Guarantee internal control and good application of process rules in line with customers’ requirements. Perform internal and external audits. Ensure day to day monitoring of SP business rules and solve issues concerning SP. In case of non-conformity or incident, investigate root causes, finds and implement repair solutions. Demonstrate QCD and EHS improvement linked to SP through efficient action plans. Measure performance linked with site industrial objectives and through APSYS audit for instance. Support Sourcing and Supplier Quality teams during quality crisis. Participate in meetings and working groups of the SP network. Propose improvement ideas and evolution of the business rules of their domain. In case of major SP quality crisis (major technical risk, safety or financial), provide to the project manager, factually, a clear problem analysis (root causes, associated risks) and the options to exit the crisis.


Requirements: Employer will accept a Bachelor’s degree in Process, Mechanical, Electrical, Chemical, or Mechatronics Engineering or related field and 2 years of experience in the job offered or in an Industrial Expert-related occupation.


Position requires experience with:

1. Interpreting technical requirements from customers;

2. Defining needs and cost relating to set up of a manufacturing line;

3. Lean manufacturing;

4. Training operators, industrial engineers, and quality personnel;

5. Process qualification prior to the start of manufacturing;

6. Process performance reporting;

7. Process monitoring during serial production to confirm product’s compliance with customer and process requirement; and

8. Developing Project Industrial Specifications using Value Stream Mapping.


Up to 20% domestic travel required.



You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!


Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63  countries we operate in. We’re committed to creating an inclusive workplace for everyone.



Job Type:​Experienced​

Job Segment: Supply Chain, Supply, Operations

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