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IS&T BP Support

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Date: 26-Aug-2021

Location: Hornell, NY, United States

Company: Alstom

Alstom’s approach can be summarized in one word – “fluidity”.  Alstom is a global leader in passenger, freight and mining rail transportation, signalling, and infrastructure, and sets the benchmark for innovative and environmentally friendly technologies.  Alstom builds the fastest train and the highest capacity automated metro in the world, provides a wide variety of associated maintenance, modernization, overall and refurbishment services and turnkey transportation solutions.  Our 32,000 employees worldwide rigorously apply the Alstom Code of Ethics and work closely with our community of stakeholders to deliver solutions and services that bear the brand of Alstom.  Alstom businesses had sales of 6 billion for the 2014/2015 fiscal year.  Visit www.alstom.com to learn more about our business.  

 

 

The new IS&T operating model focuses on business value and innovation while delivering operations excellence:

Service excellence:

· Development of cost-efficient services and standard solutions

· Improvement of performance, efficiency and agility on business as usual activities with focused KPIs

· Usage optimization

Intimate and value focused advisor:

· Effective and reactive demand management

· Proximity with key stakeholders from regions and business (IS&T partners, SPOCs, Executive Leadership Team)

· Reliable & skilled functional teams involved in strategic business roadmaps

Innovation player:

· Technology watching activities

· Expertise on emerging technologies with ability to deliver Proof of Concepts

· Pro-active innovation investigations on market products and best practices

The IS&T operating model is also driven by 4 key principles:

· Standardize business processes

· Address regional priorities

· Improve IS&T cost variability and efficiency

· Leverage new technologies to bring value to the business

 

ACCOUNTABILITIES & AUTHORITIES

· The IS&T Business Partner focuses on the business needs across transverse and extended ecosystem while

maintaining global cost efficiency and customer satisfaction within the Region.

· Be a strong solution architect that bridges the gap between business problems and technology solutions within

Alstom.

· Build a strong relationship with executive senior management in the Region to align and coordinate their respective

strategies with transformation programs and ensure demand management. This includes bids and tenders, contract

support and local activities.

· Stay connected with business and the regional/cluster IT Business Partner to manage expectations regarding SLA

delivery, IT spend, and specific IT challenges in the region.

· Communicating & representing global IS&T Strategy, understanding, supporting and enabling the Global Digital

Business Transformation program of the company.

· IS&T Transversal projects delivery with multi stakeholder's alignment. Collaborate with project teams when needed

to ensure timely delivery and quality of key project deliverables in the region.

· Drive the team to act as a change agent at the local sites to drive and enforce IT policies and guidelines.

· Participate in the change management efforts for implementation of policy changes, projects and/or transformation to the Alstom end-user or local infrastructure environment · Help improve adherence global IT standards and processes and help adapt global procedures to specific local requirements when needed · Be flexible for local needs but manage global processes, also remain available on-call for local emergency situations at times.

 

Educational Requirements

Mandatory:

· Graduated with a bachelor’s degree in Engineering, Science or Technology, should have at between 5 and 7 years of

experience in IT, preferably in areas like strategic partnering with executive level teams.

· Up to 50% US travel

 

Experience

Mandatory:

· Strong communication, general management and people management skills.

· Have participated in ERP implementation and/or program. SAP knowledge preferred.

· Demonstrates strong overall understanding of business processes to support functional workstreams through the

IS&T landscape; ie: Engineering, Manufacturing, Sourcing, Supply Chain, HR, MMIS…

· Should have sound understanding and relevant experience in managing ITIL processes and framework, IS&T tools,

hardware, software and practices in order to effectively implement and support IT and End User Community.

· Ability to collaborate, influence and motivate cross-functional teams

· Ability and flexibility to adapt to change, including shifting and competing priorities

· Demonstrate a strong customer, quality, cost and delivery focus

· Demonstrate collaborative work approach with strong abilities in relationship management

· Fluent in English, the candidate should be able to work with autonomy in a multi-cultural environment and ready to

face the challenges that Alstom has to offer.

 

Competencies & Skills

· Good communication skills and have the ability to communicate widespread with international teams.

· Result oriented

· Show intellectual curiosity and creativity

· Eager to work with enough autonomy in an international environment

· Warehouse and Manufacturing process knowledge

· Teamwork

Alstom offers competitive salaries, an excellent benefits package, and flexible work options, as well as a uniquely diverse and unified team of professionals.  Our culture supports an environment where employees can continuously learn and gain professional growth through education, exciting projects and career mobility.  Alstom recognizes your achievements and excellent performance through various performance incentive, recognition and reward programs.  Our commitment is to you, the employee. Come work in an environment that is driven by integrity, innovation and visionary thinking.  Make the switch to a new track and join Alstom today! 

 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Alstom is a drug-free workplace.

 

This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

 

Accommodations for Applicants with Disabilities

Alstom provides reasonable accommodations and/or assistance to applicants with disabilities and disabled veterans (including but not limited to other protected veterans and individuals with known physical and mental limitations).  If you need a reasonable accommodation/assistance for any part of the application and/or hiring process, please contact Alstom’s Recruiting Department at careers.us@alstom.com (please use“Accommodation Request” as the subject line). 


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