Technical Customer Interface/PrEM (m/f/d)

Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility solutions. Joining us means joining a caring, responsible, and innovative company where more than 70,000 people lead the way to greener and smarter mobility, worldwide.

Join Alstom, a near-century-old company as a Technical Customer Interface/PrEM in Hennigsdorf, Germany.

Purpose of the job:

PrEM is the Engineering representative among project core team and has to manage engineering core team to reach its QCD commitment.

He applies and promotes the Team, Trust & Action values of the company.

Main responsibilities

Management missions

• Accountable for the technical decisions taken with his/her team.
• Responsible for Managing Project (or R&D or Sustaining) Engineering activities by delivering Engineering Work Package in compliance with the Engineering QCD commitment.
• Represents Engineering among project core team and manages interfaces with PrXMs and other PrEMs of Leading/Participating Units.
• Representing Alstom Project Engineering:
  • In front of customer to provide global view of design progress, issues, risks. For detailed technical discussions, PrEM must delegate to the right person (TSE, Expert…) whom will provide him/her with Minutes of Meeting.
  • In front of partners in case of consortium: PrEM ensures that the inputs/outputs and design reviews are in-time, with the right quality level.

• Provides to his management regular reports and performance analysis (PrEM cockpit)
• Defines and makes applied the Engineering Management Plan.
• Functionally, manages the project engineering core team (TxEs, RAMS, CV) and their commitment for the project.
• Provides to the workload manager regular updates on project engineering firm workload including forecasted internal and external change of orders, based on inputs from Métiers team.
• Challenges inputs.
• Escalates to Métiers/SED staffing issues (under-staffing, competences, subcontracting problems, under performance…).
   

Engineering QCD Management, responsible for :

• Owning engineering work package and is responsible for it.
• Following and updates baseline on a regular basis, validates Variation Orders demands (external or internal) requested by project,
• quotes them with involvement from metiers, and updates engineering work package accordingly, ensuring proper traceability.
• Approving, as a member of CCB, applicable modifications on product, and updates QCD accordingly. TSE remains responsible for
• applicable configuration.
• Managing the Global Scheduling Convergence, with support of Engineering Planning Manager.
• Managing the Operational Quality in order to improve Project execution, with support of Engineering Quality Manager:
  • Plans necessary Design Reviews, checks mandatory attendees are invited, makes sure they are done on-time and issues are opened
  • in PSLI.
  • Animates Engineering issues of Project Single List of Issues and is responsible for having C1/C2 issues closed in time.
  • Is responsible for engineering points within DFQ Gate Review checklists, provides to PM/SSM/PrEM Manager his prognostic and puts in place necessary actions to mitigate a No Go risk.
     

Risks & Savings

• Manages Engineering risks mitigation and savings action plans: Provides to PM/SSM all inputs to update RAMP/SAMP; Updates Engineering work package accordingly
• Manages, communicates and escalates on critical paths linked to Engineering: To Métiers Managers / PrEM Manager / Site Engineering Director for internal Engineering issues; To PM/SSM when other entities are implicated

#LI-CG3

Alstom is the leading company in the mobility sector, solving the most interesting challenges for tomorrow’s mobility. That’s why we value inquisitive and innovative people who are passionate about working together to reinvent mobility, making it smarter and more sustainable. Day after day, we are building an agile, inclusive and responsible culture, where a diverse group of people are offered opportunities to learn, grow and advance in their careers, with options across functions and geographic locations. Are you ready to join a truly international community of great people on a challenging journey with a tangible impact and purpose?  

Equal opportunity statement:
Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected.  All qualified applicants are considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by local law. 

Job Type:​Experienced​