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JOB TITLE & JOB CODE
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Job Title (Job code): Senior Project / Program Configuration and Change Manager (Senior PrCCM) (PB-CC-00)
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PURPOSE OF THE JOB
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- Master the quality of deliveries by ensuring accuracy, consistency, and traceability of the delivered products and services through the application of CCM activities in a High Critical Project or Program (Level 1).
- Accountable that all Project/Program stakeholders apply the CCM process.
- Keep the project/program configuration under control and manage changes during the whole lifecycle of the Project or Program.
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ORGANISATION
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Reports directly to:
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Other reporting to:
Project / Program Director
Project / Program Chief of Development (CoD)/ System Deployment and Integration Manager (SDIM)
Project / Program Chief of Operations
Direct reports:
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- PL CCM Central Team, CCM Métiers / Regional Leads, PrCCM
- All PrXMs, CCM Interface Functions, e.g. Procurement, Industrial, Tender/ Project Management, Services, Quality, SSM
- Project/Program core team
- Configuration and Change management tools Key User
- Eligible to the world-class Engineer (WCE) Master Expert network
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- Project /Program Customer
- Suppliers
- Partners
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MAIN RESPONSABILITIES
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- Is leading the CCM activities in the Project/Program.
- Promotes the Alstom Code of Ethics and adheres to the highest standards of ethical conduct.
- Applies Configuration and Change standard procedures, instructions, templates etc. and ensures that team members do not bypass them.
- Represents the CCM Métier in project and site meetings.
- Performs REX for CCM and leads improvements of the CCM activities within their Program/Project and also within the CCM Métier.
- Ensures the activities and Roles & Responsibilities defined in the Configuration Management Plan (CMP) are applied and followed.
- Ensures Configuration and Change Management applicable tools are applied.
- Evaluates and provides or approves the compliance statement on all CCM related requirements (i.e. customer, partner and internal).
- Ensures all functional representatives involved in their Project are trained on CCM.
- Reports and escalates any CCM related issues within the Project / Program organization and proposes possible solution.
- Is accountable and reports on CCM Performance Indicators; derives and manages actions (PDCA).
- Ensures the execution of CCM audits and DfQ Gates for CCM deliverables.
- Manages a team of Configuration and Change Managers when applicable.
- Contributes to CCM training materials development and perform training when required/requested.
- Performs CCM Audits on demand.
- Acts as a CCM process correspondent, when requested.
- Performs configuration management activities, such as:
- Identification, management and accuracy of items under configuration control.
- Prepares Configuration Strategy and release notes, following review with stakeholders, for Configuration Baselines, incl. for sub-system target configuration data and ensures consistency.
- Ensures the establishment of the Configuration Status Accounting Report (CSAR) (i.e. As Build/As Maintained/As Installed) and monitors its compliance.
- Ensures Supplier Configuration Management incl. CCM requirement negotiation and requested CCM documentation.
- Ensures the "end-to-end" traceability of every change request including assignment to Baseline and/ or Target Configuration.
- Documents and assesses deviations from Configuration Baselines and Target/As-Built configurations and ensures they are managed, e.g. by waiver, concessions, required changes.
- Performs Change Management activities, such as:
- Organizes and leads the Change Boards.
- Ensures the completeness, correctness, clarity and timeline of Change Requests in cooperation with the Change requestor, throughout all stages of a change request.
- Monitors Change requests and aligns all project stakeholders on the changes.
- Prioritizes Change Requests in cooperation with requestor and other involved functions, incl. assignment to a Configuration Baseline.
- Facilitates event management (e.g. electrical, software etc.) and transfers it when necessary into the Change Management Process.
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MAIN REQUIRED COMPETENCES
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Mandatory:
- Graduate of University degree in any of Engineering/Project Management/Business Management or equivalent.
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Mandatory:
- Expert knowledge of Configuration & Change Management
- Detailed knowledge and/or previous experience of Business Process Management, Project Management, Risk Management, Requirements Management Supply Chain, Engineering, Industrialization, Data Management and Document Control inter-related with CCM.
- Detailed knowledge of Alstom configuration & change processes and related processes of contributing Métiers/ / Functions
- Above 8 years of experience in a configuration and change management role
- Work experience in an international environment
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- Experience in the entire CCM lifecycle of a Project/Program.
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Competencies & Skills
- Mandatory knowledge of railway products, railway solutions (signalling, telecom etc.), systems and components
- Knowledge of CCM tools (e.g. ALM, Clear Quest, Clear Case SAP, PLM, AEC-tpPLM etc.)
- Ability to communicate with all involved project/program stakeholders
- Fluent English language skills
- Systematic, rigorous, proactive and organized with good attention to details
- Contributing to continuous improvement on processes and standards for CCM
- Is a team contributor and sets a good environment for team colleagues
- Driven for results with strong multi-tasking and influencing skills
- Good knowledge of Microsoft Office
- Leadership skills
- Preferable trained to a recognized Configuration and Change Management standard
- Demonstrates comprehensive communication and negotiation skills and the ability to guide, influence and convince others even without formal leadership
- Coordinates a team of professionals, team leads and/or supervisors engaged in specific tasks related to CCM.
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