Performance Measurement Manager (m/f/d)

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Date: 16-Jan-2022

Location: Hennigsdorf, Germany

Company: Alstom

Req ID:197985

We create smart innovations to meet the mobility challenges of today and tomorrow. We design and manufacture a complete range of transportation systems, from high-speed trains to electric buses and driverless trains, as well as infrastructure, signalling and digital mobility solutions. Joining us means joining a truly global community of more than 70000 people dedicated to solving real-world mobility challenges and achieving international projects with sustainable local impact.   


If you’re ambitious, driven and team-spirited, this is your opportunity to build a career as a Performance Measurement Manager at our site in Hennigsdorf, Germany (Other locations at our sites in Germany will be considered)


The successful candidate will be required to ensure the Region’s overall Operations Performance Management, Reporting and governance and will be responsible to drive performance improvement within Services DACH, standardization & optimization of the governance, reporting and PMO tools.

You will also act as a business support and consolidation and coordination function for other areas within Services Performance, for the sites/depots and towards the central product line team.

Main Responsibilities
Continuous assessment and follow-up of operational performance to secure execution, both for Service Sites and Depots.
Strategy & Yearly targets 
•    Supports defining and deploying Services’ strategy and initiatives and coordinates the translation into concrete action plans with Management Team.
•    Leadership of APSYS deployment within DACH Services and interface to PL and métiers related to APSYS deployment.
•    Supports yearly target setting process, in alignment with Management Team, and cascades to the organization.
•    Together with regional and site functions, you will define relevant KPIs and targets to measure and improve OPS performance at all levels.
Governance & Reporting 
•    Deploys and improves a governance process to monitor the Services Operations organization’s effectiveness and efficiency as well as its strategic initiatives.
•    Ensures that all Operations processes related to governance & reporting are implemented and followed rigorously; supports and leads the streamlining and coordinates the description of new Ops processes.
•    Coordinates the preparation of regular monthly/quarterly reports, as well as ad-hoc reports.
•    Responsible for the Services Performance coordination (PMO) in case consolidated input to the product line is required (e. g. CAPEX, APSYS) 
Standardization, Optimization & Improvement 
•    Permanently improves sites’ reporting process, drives efficiency and standardization in all sites.
•    Improves performance of KPIs by identifying & driving various initiatives.
•    Assists the Services Performance DACH organization in interfaces and collaboration with other functions in the Region, central function Product Line Services and other métiers.


Educational Requirements  
Degree / Graduate in Business/Engineering or equivalent

Desired Knowledge / Experience 

  • 7+ years of experience in a relevant role or in a technical role, willing to take over new responsibilities. 
  • Experience of leading transverse actions across multiple organizations and sites and ability to navigate in matrix organization (central, region, support functions)
  • Basic knowledge of financials, Operating systems, and Project Management tools
  • Experience in defining and deploying strategies, transformation/cross-functional projects, and governance monitoring.
  • Good knowledge of continuous improvement, change management and Lean principles (Problem solving, value Stream mapping, 6 Sigma, Kaizen moderation, KPIs and all other relevant CI tools) and ability to apply and to coach others

Behavioural Skills / Competences

  • Strong interpersonal and leaderships skills
  • Strategic and strong business acumen with influencing and persuasion skills
  • Organizational and excellent communication skills with transparency
  • Highly analytical, action and detail oriented
  • Pro-active, flexible and drive for excellence and results

Technical Skills / Competences

  • Computer literate (Word, Excel, PowerPoint)
  • Understanding of statistical analysis
  • Languages: English fluent (mandatory) + German (desired)

An agile, inclusive and responsible culture is the foundation of our company where diverse people are offered excellent opportunities to grow, learn and advance in their careers.  We are committed to encouraging our employees to reach their full potential, while valuing and respecting them as individuals.   


Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected.  All qualified applicants are considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by local law.

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