Project Industrial Quality Manager

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Date: 18-Jul-2022

Location: HORNELL, United States

Company: Alstom

Req ID:256181 

Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility solutions. Joining us means joining a caring, responsible, and innovative company where more than 70,000 people lead the way to greener and smarter mobility, worldwide

She/He will manage the industrial Quality Team composed by engineers / technician / inspectors, hierarchical or functional depending on the organization, in order to ensure the deliveries are at the right quality level. 

  • Guarantee the compliance of the purchased & manufactured products.
    • To achieve this result on the purchased products, the Industrial Quality Manager relies on the Supplier Product Quality Development (SPQD) & the Supplier Quality Assurance (SQA) competences in the Quality organization.
    • Ensure the Industrial Quality teams, under their responsibility, apply the standards & methods set by the Management.
  • Measure the quality produced by the manufacturing process.
    • KPI : Defects at line and workstations levels
    • NCR management and resolution lead time / KPI
    • Defect management KPI at Line/Project level
    • Perform analysis & manage actions to improve the KPI results.
  • Manage the industrial quality team.
    • Stop the production in case of a defect which justifies mandatory rework.
    • Escalate the anomalies detected on the production lines & ensure their effective treatment (QRQC tool recommended).
    • Ensure a proper deployment of self-inspection and the process compliance.
    • Work in close relation with the SQA teams, especially on NCR management.
  • Execute appropriate production audits to ensure that the business is operating in line with its documented quality management arrangements and the production management plan.
  • Manage closely the top Quality + Safety items of the Industrial Quality activities.
  • Work closely with the Production Line Manager to achieve the SQCD targets of the Production Line.
  • Maintain / obtain all required certification through: Compliance with standard requirements; implement audits and follow-up plans; driving actions required by management reviews.
  • Manage and motivate team members and develop high performing quality teams.
  • Develop the required sense of urgency within the organization to cure Quality + Safety issues.
  • Drive action and continuous improvement plans to analyze and reduce the CONQ, NCRs.
  • Participate in Quality network, to improve functional standards, processes, tools and methods towards operational excellence.
  • Animate an improvement plan with PLM and support function
  • Ensure that the inspection planning is executed within the customer collaboration.



Candidate requirements; 

  • Bachelor Degree of Science of Engineering
  • English Fluent
  • Technical Knowledge / Experience:
    • Strong experience in manufacturing / industrial quality
    • Experience in managing Quality tools and problem solving tools
    • Knowledge of railway industry (norms, certifications…) would be an asset
  • Behavioral and Technical Skills / Competencies:
    • Customer oriented
    • Leadership and communication skills
    • Able to interact and influence managers and have a win-win approach
    • Ability to say ‘no’ and manage pressure situations
    • Possess the ability to create a strong team spirit
    • Possess excellent analytical skills
    • Customer focused
    • Data driven (makes objective decisions based on data/ facts and speaks with data)

Alstom is the leading company in the mobility sector, solving the most interesting challenges for tomorrow’s mobility. That’s why we value inquisitive and innovative people who are passionate about working together to reinvent mobility, making it smarter and more sustainable. Day after day, we are building an agile, inclusive and responsible culture, where a diverse group of people are offered opportunities to learn, grow and advance in their careers, with options across functions and geographic locations. Are you ready to join a truly international community of great people on a challenging journey with a tangible impact and purpose?  


Equal opportunity statement:
Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected.  All qualified applicants are considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by local law. 





Job Type:​Experienced​

Job Segment: Project Manager, Quality Assurance, PLM, Manager, Technology, Management