Maintenance/Service Engineer

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Date: 25-Jun-2022

Location: Gold Coast, QLD, Australia

Company: Alstom

We create smart innovations to meet the mobility challenges of today and tomorrow. We design and manufacture a complete range of transportation systems, from high-speed trains to electric buses and driverless trains, as well as infrastructure, signalling and digital mobility solutions. Joining us means joining a truly global community of more than 75,000 people dedicated to solving real-world mobility challenges and achieving international projects with sustainable local impact.

If you’re ambitious, driven and team-spirited, this is your opportunity to build a career as Maintenance / Service Engineer in Gold Coast, QLD.


Purpose of the Role:
The role of the Service Engineer is to provide project management and technical support for the GCRT LRV team. It is also to assist in the establishment of manuals, systems, standards, regimes and technical solutions to improve the performance and reliability of the vehicles.

Based with the Customer in a new, self-contained, purpose-built depot, this role will be pivotal to the safe and reliable fleet introduction and to the overall success of this exciting new project


Primary Responsibilities:

  • Responsible for the development, verification and application/introduction of vehicle related standards that would be relevant and applicable for specific types of rail vehicles.
  • Assist in the development of data collection processes and procedures relating to vehicle condition, performance, reliability etc.
  • Assist the Response Team in the investigation and analysis of trends in vehicle performance (defects, reliability, availability etc.)
  • Lead/Support Performance Reviews with the Customer
  • Apply Engineering principles to investigate vehicle trends and perform root cause analysis. 
  • Assist in the development of researched solutions to address vehicle performance trends with the aim of minimising or eliminating their reoccurrence. Such solutions may involve changes to suppliers, design, maintenance regimes etc. and will require close liaison with other functional departments such as engineering, supply management and customers. 
  • Perform cost benefit and risk analysis for proposed solutions to assess their viability within the constraints of the contract and budget
  • Produce proposals in conjunction with the Response Team on relevant and cost effective options for vehicle changes/modifications accompanied by the appropriate documentation such as risk analysis etc.
  • Responsible for the development and implementation of overhaul intervals and overhaul specifications (scope of work) for major components based on results of risk analysis, specifications, vehicle condition (ie. condition monitoring) and financial constraints.
  • Assist in the continuous review of both light and heavy maintenance regimes with view to better balancing exams, optimising workflow, and reducing maintenance costs while satisfying safety requirements and minimising risk.
  • Responsible for the ongoing assessment and analysis of vehicle condition to ensure that the systems and appropriate actions are in place to maintain contractual compliance.
  • Work with the Engineering department to provide technical reports (internal and external), as required on a varying range of topics.
  • Establish and maintain a harmonious working environment in which all staff, associates, suppliers and customers are encouraged to participate in decision making.


Key Requirements:

  • Service, design and/or commissioning experience, preferably on rail 
  • CPENG/RPEQ certification preferred.
  • A general level of fault finding and troubleshooting experience in structural, mechanical, and electrical systems
  • Application of preventative maintenance strategies based on failure predictions and other statistical tools.
  • Preparation of standards, maintenance schedules, maintenance instructions, fault reports and other documents
  • Some experience and understanding of the interface between electrical, mechanical and pneumatic equipment on rail vehicles

We welcome applications from all backgrounds regardless of gender, age, disability, or ethnicity. We recognise that embracing flexibility is the smarter way of working. Please speak with us about your individual needs


An agile, inclusive, and responsible culture is the foundation of our company where diverse people are offered excellent opportunities to grow, learn and advance in their careers. We are committed to encouraging our employees to reach their full potential, while valuing and respecting them as individuals.

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