Technical Operations Officer

Req ID:475015 

Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility solutions. Joining us means joining a caring, responsible, and innovative company where more than 70,000 people lead the way to greener and smarter mobility, worldwide 

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling, and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Could you be the full-time Technical Operations Officer in Etobicoke (ON), CA we’re looking for?

Your future role

Take on a new challenge and apply your technical expertise in a dynamic and fast-paced environment. You’ll work alongside dedicated and collaborative teammates.

You'll play a pivotal role in ensuring the seamless operation of train services by monitoring performance, identifying potential mechanical issues, and coordinating swift responses to maintain on-time performance. Day-to-day, you’ll work closely with teams across the business (such as Control Supervisors, Outpost Technicians, and Train Operating Crews), maintain detailed logs and reports, and ensure effective communication with stakeholders at every level.

You’ll specifically take care of using health monitoring systems to proactively address equipment issues, but also support recovery planning during service disruptions.

We’ll look to you for:

• Monitoring locomotive, coach, and train service health using tools like Intellitrain, CDS, and Witronix

• Identifying and addressing potential equipment problems before dispatch

• Providing troubleshooting instructions to crews and coordinating repair efforts

• Communicating equipment conditions to Control Supervisors for informed decision-making

• Maintaining detailed logs and reports of train recovery and successful issue resolutions

• Staying up-to-date with crew operating instructions and notices

All about you

We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role:

• Grade 12 or higher education

• Completed apprenticeship (an asset)

• 3 years of railway experience

• Strong computer skills

• Excellent understanding of locomotives and coach equipment

• Ability to communicate clearly across various mediums (face-to-face, phone, email, or radio)

• Problem-solving mindset and ability to remain calm under pressure

Things you’ll enjoy Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also:

• Enjoy stability, challenges, and a long-term career free from boring daily routines

• Work with innovative tools and systems for rail performance monitoring

• Collaborate with cross-functional teams and helpful colleagues

• Contribute to ensuring seamless and reliable public transport

• Utilise our flexible and inclusive working environment

• Steer your career in whatever direction you choose across functions and countries

• Benefit from our investment in your development, through award-winning learning

• Progress towards leadership or technical specialist roles

• Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension)

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.

Alstom is the leading company in the mobility sector, solving the most interesting challenges for tomorrow’s mobility. That’s why we value inquisitive and innovative people who are passionate about working together to reinvent mobility, making it smarter and more sustainable. Day after day, we are building an agile, inclusive and responsible culture, where a diverse group of people are offered opportunities to learn, grow and advance in their careers, with options across functions and geographic locations. Are you ready to join a truly international community of great people on a challenging journey with a tangible impact and purpose?  

Equal opportunity statement:
Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected.  All qualified applicants are considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by local law. 
 

Job Type:​Experienced​