Electronics Work Center Supervisor

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Date: 26 Sep 2023

Location: New Castle, DE, US

Company: Alstom

Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customized services, infrastructure, signaling and digital mobility solutions. Joining us means joining a caring, responsible, and innovative company where more than 70,000 people lead the way to greener and smarter mobility, worldwide.


As the Electronics Repair Center Supervisor you will lead a growing team and assist with repair activities in respective areas to ensure safety of all employees and repair labs.  As a working supervisor you will work to coordinate work with other work center supervisors and new product development & obsolescence engineers while monitoring and evaluating daily activities.  You will also work to develop new products to be serviced by the work center and partner with new product development & obsolescence engineering and work center manager on requirements for bringing in new work. Your daily work will include interpreting electronic, electrical, and mechanical schematics/drawings to perform repairs and in many cases, support reengineering problem solving.  You and your team will perform automated and manual testing on circuit boards and computer systems. As a supervisor you will lead the creation of cost analyses, technical proposals, documentation, and assist with sourcing parts for new product development and complete development and time studies on new or existing equipment to identify measurable opportunities to decrease test and repair times while not having an adverse effect reliability.

Some of your key responsibilities will include:


  • Adhering to established safety procedures in Technical Work Center and New Castle Facility
  • Supervising and assist with repair activities in respective assigned repair centers
  • Ensuring that all risk assessments and training are up to date
  • Acting as point of contact for the planning department with scheduling of maintenance and repairs in respective work center
  • Coaching and leading day-to-day operations of assigned work group
  • Creating and updating weekly and monthly status
  • Collaborating on new projects and products specific towards assigned repair cells
  • Facilitating training for entire department
  • Creating and interpreting electronic, electrical and mechanical schematics/drawings
  • Working in Microsoft Office and SAP to create reports and track orders


Your success will be determined by your ability to meet specific objectives tied to safety (EHS/OSHA), new product/project development, productivity and reporting, and training. You will also be collaborating with other departments and customers to assist with specific task completion, failure/root cause analysis, and quality issues while following all electronic, electrical, mechanical and CFC safety requirements. 


Required Qualifications:

  • Minimum 5 years of experience with electronic, electro-mechanical and HVAC/Galley testing/repairs
  • Willingness and Ability to travel up to 25% of the time


Preferred Qualifications:

  • Experience in Rail is preferred
  • History of designing, building, and modifying test simulators
  • Assembly and installation of new equipment on rail systems
  • Soldering skills (through-hole, and SMT) required
  • Prior experience as lead, supervisor, or management preferred


Educational Requirements:

  • Two or four-year degree from trade school or military electronics/electromechanical course
  • IPC 7711/7721 CIS/CIT certification preferred


Working Conditions:

  • Primarily day shift operations from 7AM to 3:30PM
  • Environmental conditions include but are not limited to dust/dirt, solvents associated with cleaning, solder fume, and working with exposure to the elements


Physical/Mental Requirements:

  • Must be able to remain in a stationary position for 50% of the time 
  • Constantly operates a computer and other test equipment
  • Occasionally ascends/descends a ladder
  • Ability to lift 50 pounds
  • Mental requirements include critical thinking, time management, and analytical thinking with the ability to determine necessity of escalation


Alstom is a global company where our people vision and values embrace Diversity and Inclusion (D&I). Wherever we operate and across all our businesses, we want to create an inclusive culture in which diversity is welcomed and appreciated. By bringing together people from diverse backgrounds and giving everyone the opportunity to contribute with their knowledge, skills, experiences and perspectives, we also generate value for Alstom and its stakeholders.


Employment at Alstom is based solely on a person's merit and qualifications directly related to professional competence. Alstom does not discriminate against any employee or applicant because of race, creed, colour, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.


It is Alstom's policy to comply with all applicable national, state and local laws pertaining to non-discrimination and equal opportunity. The Company's Equal Employment Opportunity (EEO) policy, as well as its affirmative action obligations, includes the full and complete support of the Company. Because it's just the right thing to do. We hope you think so, too.




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