Performance Data Analyst

Req ID:476120 

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Purpose of the job

 • As part of the Performance Management organization, the responsibility of this post is to measure, identify and drive improvements across all aspects of fleet performance (reliability, availability, efficiency and data quality).

• This role will also be customer focused.

Main Responsibilities

• Support the Performance Manager in the project, including establishing ways of working with the customer, in line with the customer contract.

• Provide support and advice to the Commercial Managers and Project Teams on specified commercial topics.

• To develop and manage KPIs for each contract (dashboard, weekly and monthly KPIs) and suggest appropriate targets for business KPIs.

• Support process for additional works

• Perform attribution of deductions due to failures both internally and with the customer.

• Liaise with the customer and support the attribution process on a day to day capacity

• Liaise with other functions to coordinate and consolidate the relevant information for modifying the attribution of failures and deductions when required, supporting claims and variations orders

• Manage and maintain the performance databases

• Ensure data accuracy and consistency between our Maintenance Management System and other performance databases

• Participate in the daily operational meetings and others appointed that are relevant for performance activities

• Recommend business priorities to best achieve business performance improvement.

• Develop business case justification for improvement actions to be implemented and facilitate the interface between departments.

• Gather information for Master Planning generation.

• Generate reporting of fleet performance.

• Liaise with the customer and support the attribution process on a day to day capacity.

• Ensure the preparation and submission of various Project reports and KPIs to the Customer

• Lead and support the preparation of costing of claims and variations.

• Contribute to success of claims.

• Estimate the quantity and costs of materials

• Prepare contractual letters and other documentation in conjunction with Commercial Managers

• Scrutinizing maintenance and material costs, as well as contracts to ensure the best deals.

•  Preparing reports and perform analysis to understand areas for performance improvement.

• Liaise with the operation team, Souring and Supply Chain to coordinate the necessary documentation for supporting the claims/Variation Orders.

• Prepare the necessary files with segregation of the spent hours for the Variation Orders.

• Support /coordinate and follow up, within the Operation and Project organization, any deviations/missing inputs in the GSI.

Performance Measurement

• Accuracy of KPIs & reporting delivered in a timely manner.

• Management of action plans.

• Ability to generate ideas to improve the business.

• Data Accuracy in the maintenance management system

• Revenue growth through claims and variations

Educational Requirements & Skills

• Bachelor’s Degree in a Computer Science, Information systems program. (Specialization in Data Analytics).

• 1+ years experience in an Data Analytics role

• IT literate with strong knowledge of Microsoft office suite and Power BI

• Previous experience of statistical analysis

• Experience of the Rail industry preferably within a maintenance environment is preferable

Core Skills

• Detail conscious. Has the ability to consistently produce accurate, factual and detailed information

• Planning and Organisation skills. Plans to meet department objectives

• SAP / RailSYS knowledge

Behavioural Competencies

• Proactive – Willingness to think outside the box to develop new and improved methodology whilst maintaining quality standards.

• Influencing, Negotiating and Communicating – Produces well-reasoned arguments that are presented with conviction to achieve desired outcome.  Can communicate effectively with staff at all levels within the organisation.

• Resourcefulness, Flexibility & Adaptability – Has the ability to evaluate alternative ways of achieving objectives.

• Process orientated – Will work methodically to an agreed process to ensure quality of information is consistently good.

• Must be able to communicate on all levels including customer facing

• Be approachable and willing help other in often frustrating circumstances.

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63  countries we operate in. We’re committed to creating an inclusive workplace for everyone.

Job Type:​Experienced​