High Level Technician

Req ID: 476171

Location: East Ham

Appointment Basis: Permanent (Onsite)

Salary: £63,081 + Benefits

Working Patterns: 40 hours on shift patterns comprising of Day and Nights

Closing Date: 25th April 2025

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Your future role 

We're looking for a technically skilled and safety-conscious professional to join our East Ham team. In this hands-on role, you’ll be the go-to expert for fault-finding on Elctrostar and Aventra, supporting technicians and managers with critical technical advice and leading by example in professional standards and safety. You’ll also take on important safety roles as both Designated Person and Nominated Person, ensuring the safe application of our Depot Protection System and all safe working methods.

We’ll look to you to:

• Collaborate closely with control room staff to maintain real-time communication.

• Work with the Shift Production Manager to ensure fleet availability targets are met.

• Monitor ORBITA (Onboard Remote Bus Information and Telematics Application) for alerts and early fault indicators.

• Conduct remote diagnostics using ORBITA, OTMR (On-Train Monitoring Recorder), CCTV, and other technical systems.

• Raise and manage maintenance tasks through the MAXIMO system.

• Review AVIS (Automatic Vehicle Inspection System) output to monitor unit health.

• Carry out technical maintenance to the highest standards, following all documentation and instructions.

• Ensure maintenance records are accurate, complete, and validated by the Shift Production Manager.

• Clearly communicate any outstanding issues during shift handovers.

• Promote and ensure compliance with all Health & Safety (H&S) legislation and depot procedures.

• Keep your work area organised, clean, and in line with professional standards.

• Support performance targets in Quality, Waste Reduction, On-Time Delivery, and EHS (Environmental Health & Safety).

• Write clear, detailed reports on fault investigations.

• Identify areas for technical or process improvement and share insights with Engineering.

• Champion continuous improvement across all activities.

• Support the development of team members by promoting best practices and assisting in identifying training needs.

All about you

We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role: 

• HNC (or equivalent experience) in Electrical / Mechanical Engineering
• Demonstrate excellence in approach to work and people activities
• Good level of Electrostar Technical Knowledge. Aventra knowledge also desirable.
• Practical hands-on approach to problem solving
• Safety Critical Competencies
• Experience in fault finding / Diagnostic skills electrically and mechanically
• Highly self-motivated individual, able to work under your own initiative
• You will possess excellent communication and Leadership Skills
• Alstom System Knowledge (Orbita and Maximo)
• Meticulous record keeping.

Things you’ll enjoy

Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career.

You’ll also:

• Enjoy stability, challenges and a long-term career free from boring daily routines
• Collaborate with transverse teams and helpful colleagues
• Contribute to innovative projects
• Steer your career in whatever direction you choose across functions and countries
• Benefit from our investment in your development, through award-winning learning
• Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension) 

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

Equal opportunity statement:

Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected.  All qualified applicants are considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by local law.  

As a “disability confident leader accredited employer”, we will interview all disabled job applicants who match the essential criteria of the job description or specification. 

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