QMS Manager

Req ID: 473650

Location: UK wide (Derby or Hatfield preferable)

Appointment Basis: Permanent

Apply by: 27/01/2025

Salary: circa £55,000 plus excellent company benefits

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Alstom is the UK & Ireland’s leading supplier of new trains and train services, and a leading signalling and rail infrastructure provider. Alstom have built, or are building, just under 40% of the UK mainline train fleet; as well as the entire fleets in service with London Underground and Dublin Luas. We provide the widest range of smart solutions in the rail market, from innovative high-speed rolling stock, metros and trams to maintenance, modernisation, infrastructure and signalling.

Your future role

The QMS Manager will ensure the compliance, effectiveness and improvement to the D&IS Product Line (Signalling & Infrastructure) Quality Management System across the UK&I.

With a Focus & Passion to convert the findings from Non-Conformance and Risk into data analysis through Themes into Improvements, to lead change and improve the QMS via Kaizen events and improvement initiatives.

We’ll look to you for:

• Coordinate Alstom Product Line processes and method & tools local deployment, together with local “Quality métiers” functions.
• Support and Co Author site documentation via AMS.
• Ensure Process governance, Risk and Opportunity management with site interested parties.
• Support Site Process Correspondence with Process Compliance.
• Provide local teams with effective support (training, day-to-day coaching) as for process application.
• Provide AMS4U Training and Support to Site
• Ensure Quality Management System documentation is properly managed, updated, communicated.
• Keep informed the site management team about the status of processes deployment / implementation / results.
• Ensure site QMS conformance with Alstom and Region QMS, Customer standards and ISO9001/IRIS requirements/CMMI/ECM...
• Enhance the assessment of QMS effectiveness through Internal audit organization, Process Reviews, Process Inspections.
• Coordinate and Facilitate External Customer and Certification Audits for Site including Project and Industrialisation Locations - Hatfield / Plymouth
• Prepare, follow, and analyse QMS assessments achieved by certification bodies and main customers - via Customer Satisfaction Survey. Communicate about QMS improvement actions, through Quality network (site “Quality métiers” functions)
• To ensure organisation and consolidation results of Process Reviews, and Site Quality Management Review (Prepare and present Integrated Management Review 6 monthly to Senior Leadership Team)
• With effective organization of internal and external audits and management of action plans resulting from them (actual progress consistent with closing deadlines).
• Drive QMS Improvement Initiatives to improve the effectiveness and performance of the business though the QMS, Analysing Trends in Non-Conformance Trends & R&O and enacting to make improvements - Via Kaizen events and CI initiatives.

All about you

We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role:

• Quality professional background and knowledge is beneficial. Knowledge of the railway sector (standards, certifications, etc.) is an asset in this position.
• Quality management system, project and operation.
• Experience in managing Quality tools and problem-solving tools, Experience in Continuous Improvement Techniques and Facilitation of Kaizen Events.
• Rigor, Communication, knowledge of Quality standard (ISO9001, IRIS, CMMI, ECM,...) and quality tools
• Experience in operational activities and in documentation management
• Data driven and courageous - Ability to manage teams in cross and multicultural relationships, Analyse- Data and find trends / themes/ opportunities.
• Collaboration and team working.

Things you’ll enjoy

Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career.

You’ll also:

• Enjoy stability, challenges and a long-term career free from boring daily routines
• Collaborate with transverse teams and helpful colleagues
• Contribute to innovative projects
• Steer your career in whatever direction you choose across functions and countries
• Benefit from our investment in your development, through award-winning learning
• Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension) 

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

What we offer

We offer a highly competitive remuneration package, 25 days annual leave, plus bank holidays, with the opportunity to buy or sell holiday. Contributed healthcare, life assurance, an excellent company-contributed pension scheme, and a wide range of flexible benefits that you can tailor to suit your lifestyle.

Alstom is the leading company in the mobility sector, solving the most interesting challenges for tomorrow’s mobility. That’s why we value inquisitive and innovative people who are passionate about working together to reinvent mobility, making it smarter and more sustainable. Day after day, we are building an agile, inclusive, and responsible culture, where a diverse group of people are offered opportunities to learn, grow and advance in their careers, with options across functions and geographic locations. Are you ready to join a truly international community of great people on a challenging journey with a tangible impact and purpose?

Equal opportunity statement:

Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected.  All qualified applicants are considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by local law. 

As a 'Disability Confident' employer, we will interview all disabled job applicants who match the essential criteria of the job description or specification. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.

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