Technical Support Engineer

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Date: 02-Oct-2022

Location: Crewe, GB

Company: Alstom

Req ID:314422 

Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility solutions. Joining us means joining a caring, responsible, and innovative company where more than 70,000 people lead the way to greener and smarter mobility, worldwide

Technical Support Enginner
Requisition ID: 314422

If you’re ambitious, driven and team-spirited, this is your opportunity to build a career as a Technical Support Engineer based in Crewe, United Kingdom.


Purpose of the role:
To provide the business with optimum solutions for the industrialisation of new projects, production layouts and inputs to key tenders, by evaluating the requirements of Engineering, Operations, support functions and Customers leading to the development and implementation of solutions that maximise the tools, systems and resources in the organisation.


• From Engineering specifications
➢ design and instructions develop, industrialise and implement cost effective solutions for maintenance and Overhaul projects
➢ create BOM (Bill Of Materials) and load into SAP for use by MRP
➢ generate the documentation required for the shop floor on a product specific basis to record progress and key overhaul characteristics
• Working within the business improvement groups to identify and implement process improvements on Maintenance and Overhaul processe
• Identify and specify Plant and Equipment, calibrated tools and equipment
• Develop standard times for tasks through support on Standard Operations
• Develop production layouts, maximising LEAN principles
• Identify Special Processes and implement appropriate instructions
• Support the Tendering process in the introduction of new business into the organization
• Develop and trial new processes and methods prior to production runs
• Ensure new processes and methods are inline with current capacity constraints
• Support the Training Manager in identifying training needs and support development of training material including possible delivery of materials
• Identify areas for improvements within the organisation to improve business performance.


• Degree or Higher Certificate in engineering/technical discipline - preferred
• Strong experience in a similar role involving the maintenance and overhaul of safety critical systems/equipment in a rail operational environment.
• Incorporate Lean Tools and techniques
• Knowledge of a maintenance management system BOM, SAP(is a plus)
• Advanced/business fluent level of English

Alstom is the leading company in the mobility sector, solving the most interesting challenges for tomorrow’s mobility. That’s why we value inquisitive and innovative people who are passionate about working together to reinvent mobility, making it smarter and more sustainable. Day after day, we are building an agile, inclusive and responsible culture, where a diverse group of people are offered opportunities to learn, grow and advance in their careers, with options across functions and geographic locations. Are you ready to join a truly international community of great people on a challenging journey with a tangible impact and purpose?  


Equal opportunity statement:
Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected.  All qualified applicants are considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by local law. 





Job Type:​Experienced​

Job Segment: Technical Support, ERP, SAP, Technology