Site Performance & Support Engineer (H/F)

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Date: 02-Nov-2021

Location: Valenciennes, 59, France

Company: Alstom

Req ID:138441 

We create smart innovations to meet the mobility challenges of today and tomorrow. We design and manufacture a complete range of transportation systems, from high-speed trains to electric buses and driverless trains, as well as infrastructure, signalling and digital mobility solutions. Joining us means joining a truly global community of more than 75 000 people dedicated to solving real-world mobility challenges and achieving international projects with sustainable local impact.  


As a SER EXE Site Performance &support Engineer CM, your role will be to ensure warranty site support to project/internal/external customer satisfaction.

 Your main responsibilities:

  • Site support: coordination with Project Warranty manager or Service PM, Operational manager, in QCD targets:
  • Manage activities linked to open/close/transfer a warranty depot, wherever in France for warranty or maintenance contract: identify & manage bungalow, tools, installation constraints…
  • Support inventories of all warranty elements (tools, bungalows…), support tool calibration process;
  • Support suppliers in coordination with site NPR team;




  • Minimum 2-5 year experience in operational position;
  • Experienced with after sales operation in customer context;
  • Team player;
  • Appetences for transversal activity that can serve all organisation;
  • Good knowledge on MS Office tools, Maintenance tools (Maximo);
  • Fluent in English and French.



An agile, inclusive and responsible culture is the foundation of our company where diverse people are offered excellent opportunities to grow, learn and advance in their careers.  We are committed to encouraging our employees to reach their full potential, while valuing and respecting them as individuals.   



Job Type:​Experienced​