Systematic Claims Program Leader

Req ID:472000 

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Could you be the full-time Systematic Claims Program Leader in Cluj-Napoca, Romania we’re looking for?

Your future role

Take on a new challenge and apply your procurement knowledge and digitalization expertise in a new cutting-edge field. You’ll report to Sinziana Prefac (Cluster Team Lead, Cluj-Napoca), and work alongside data driven, tool-oriented, continuous improvement mindset teammates.

You'll be involved in the implementation of a digitalization plan for the purchasing function. Your mission will be to support the Continuous Improvement Management team in the overhaul of their data management system on the global purchasing scope of Alstom Group.

In general, you’ll bring additional value to the Purchasing and Procurement professions which will allow them to increase their operational and financial performance.

Your mission will be to revamp end to end all charge back / systematic claims related activities by providing an accurate & detailed picture of the as-is, by defining the roadmap and by deploying it hand in hand with the involved functions, for more efficient processes & tools and for increase recovery.

You’ll also serve as a foundation for overall Supplier Contract execution activities by avoiding delays in AT reaction to supplier contractual deviations.

We’ll look to you for:

• Partner closely with the functions involved in the process: notably Procurement (mostly regions), Quality, Warranty, Supply Chain, (Contract Management) to build revamped proposal (Process – R&R, tool, reporting /governance)
• Conduct analyses to support proposal
• Own the planning, implementation (including training of the Procurement function and awareness sessions cross functionally) and execution of the transformation journey
• Ensure effective execution of the project plan, pro-actively identifying issues
• Feedback on insights / deliverables /outcomes
• Develop presentation material (to comm. roadmap, status, key activities, risk)
• Run the governance/reporting of charge back / systematic claims results

All about you

We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role: 

• Engineering or Business School Bachelor’s Degree
• Good knowledge of Procurement
• Fluent English with international mindset
• Work independently, able to apply judgment in decision making & high level of resilience
• Ability to work cross-functionally with multiple different Business Partners at all levels of the Business
• Continuous improvement methodology skills, drive business decisions & problem-solving thinking
• Ability to communicate and influence effectively at all levels of the organization
• Excellent written and verbal communication skill
• Excellent analytical skills with strong critical thinking and problem-solving skills
• Excellent project management skills, deadline-driven, organized, multitask
• Results-oriented, strategic, curious

Things you’ll enjoy

Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also:

• Enjoy stability, challenges and a long-term career free from boring daily routines
• Be part of a large team with over 800 professionals in HR, Finance and Procurement & Supply Chain
• Collaborate with transverse teams and helpful colleagues
• Utilise our Agile, Responsible and Inclusive working environment
• Steer your career in whatever direction you choose across functions and countries
• Benefit from our investment in your development, through award-winning learning (Access to Alstom University and Alstom Learning Program)
• Professional Development Plan – we offer great opportunities to develop yourself within the company
• Benefit from a fair and dynamic reward package that recognises your performance and potential (Competitive Salary and Meal Vouchers, Flexible Benefits at your choice - on top of your salary, Holiday Bonuses (Easter, Christmas), Employee Loyalty Bonus, Reimbursement of telework expenses – for amount of days worked from home, Additional Bonuses - referral bonuses, /new-born bonus, discounts)
• Entitle to comprehensive and competitive social coverage (Life and Accident Insurance, Private medical subscription at Regina Maria and Private Pension)
• Work-life balance- we offer flexible working hours and a hybrid model of work (Working from Home 3 days/ week) and 25 days of annual leave
• Be part of our Social Corporate Responsibilities initiatives (Social events, Humanitarian Actions)

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

#LI-Hybrid

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 70+ countries we operate in. We’re committed to creating an inclusive workplace for everyone.