Services Global LTSA Manager

Req ID:494900

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 74,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Could you be the full-time Services Global LTSA Manager in Cluj-Napoca, Romania we’re looking for?

Your future role

Take on a new challenge and apply your procurement expertise in a new cutting-edge field. You’ll report to Titus Ardevan (Domains Operations Manager, Cluj-Napoca), and work alongside dedicated teams.

You'll be in charge of the LTSA (Long Term Services Agreement) deployment worldwide: training, opportunity, follow-up, performance. Day-to-day, you’ll work closely with teams across the business in procurement, supply chain, services product line, ensuring contracts (Services Agreements & Long-Term Services Agreement) are properly built, signed, stored and communicated. You’ll also lead LTSA action follow-up and KPIs.

We’ll look to you for:

LTSA FUNDAMENTALS 

• Ensure training material, processes & templates are updated and available
• Upgrade and maintain Global LTSA tracker and KPIs & Metrics to monitor progress
• Communicate on any update and information about LTSA & Services Agreement topic

LTSA DEPLOYMENT

• Identify opportunities with all stakeholders: Procurement Product Directors, Commodities, Regions
• Coordinate demand management & CBOM deployment. Escalate any roadblocks to Demand Management team
• Lead or support operationally on a specific scope based on commodity experience & knowledge
• Animate the governance of Global LTSA tracker to follow-up actions, ensure lead time is reached, escalate any roadblocks
• Liaise with Legal to ensure support when / where needed
• Build and follow Services contract database
• Analyze APSYS self-assessment & assessment results related to LTSA and take appropriate corrective actions
• Ensure KPIs are reached and reported: Nb LTSA signed, Services Contracts % in Nb & value

LTSA SUSTAINABILITY

• Capture and propose any opportunities of progress, simplification, benchmark around LTSA management
• Strengthen and harmonize process and tools to follow-up LTSA once signed: continuous improvement
• Ensure APSYS roadmap integrates LTSA requirements at the right level

All about you

We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role: 

• Degree level qualification
• Ability to communicate at all levels / with all areas of management and understanding of cultural approach matters within industrial environment.
• High level of Procurement / Supply Chain experience and competence.
• Wide range of contract design /framework related to transportation business.
• Ability and willingness to drive all matters internally with various stakeholders
• Agile and open minded
• Willingness to take initiative
• Strong interpersonal / communication skills
• Happy to challenge the “status quo”
• Solid change management skills to drive change across the company
• Resilient, pragmatic and solution oriented 
• Reliable, autonomous, results and customer services driven
• Demonstrates sound and comprehensive communication and diplomacy skills
• Experience of data collection and analysis and various reporting tools
• Working knowledge of Alstom Procurement processes
• Willingness to support and guide the development of colleagues in the Alstom Procurement community
• Demonstratable experience of Procurement acumen, ie, proven cost reductions, make versus buy analysis
• Fluency in English, any other language is an advantage

Things you’ll enjoy

Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also:

• Enjoy stability, challenges and a long-term career free from boring daily routines
• Be part of a large team with over 800 professionals in HR, Finance and Procurement & Supply Chain
• Collaborate with transverse teams and helpful colleagues
• Utilise our Agile, Responsible and Inclusive working environment
• Steer your career in whatever direction you choose across functions and countries
• Benefit from our investment in your development, through award-winning learning (Access to Alstom University and Alstom Learning Program)
• Professional Development Plan – we offer great opportunities to develop yourself within the company
• Benefit from a fair and dynamic reward package that recognises your performance and potential (Competitive Salary and Meal Vouchers, Flexible Benefits at your choice - on top of your salary, Holiday Bonuses (Easter, Christmas), Employee Loyalty Bonus, Reimbursement of telework expenses – for amount of days worked from home, Additional Bonuses - referral bonuses, /new-born bonus, discounts)
• Entitle to comprehensive and competitive social coverage (Life and Accident Insurance, Private medical subscription at Regina Maria and Private Pension)
• Work-life balance- we offer flexible working hours and a hybrid model of work (Working from Home 3 days/ week) and 25 days of annual leave
• Be part of our Social Corporate Responsibilities initiatives (Social events, Humanitarian Actions)

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

#LI-Hybrid

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 70+ countries we operate in. We’re committed to creating an inclusive workplace for everyone.