Performance Efficiency Manager

Req ID:467382 

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Could you be the full-time Performance Efficiency Manager in Cluj-Napoca, Romania we’re looking for?

Your future role

Take on a new challenge and apply your supply chain knowledge and digitalization expertise in a new cutting-edge field. You’ll report to Andrei TIRLA (Global Functions Support Operations Manager, Cluj-Napoca), and work alongside data driven, tool-oriented, continuous improvement mindset teammates.

This job is part of the Rolling Stock & Components Operations Management System organization, within the “central – corporate” team located in Saint-Ouen Headquarters – France.

Operations covers all the Alstom businesses: Rolling Stock & Components, Services, Signaling and Systems & Infrastructure, and the Supply Chain activities as well as the Industrial activities.

The Management System organization ensures end-to-end process consistency, competency development with coherent tools roadmap including Smart Operations.

Smart Operations is the industry 4.0 program for Alstom and is encompassing an innovative and digital transformation program called e-POP (Process & Operations Performance). Its objective is to harness all system-generated data available to improve operational efficiency (with fact-based decision-making process).

PURPOSE OF THE JOB

Directly reporting to the Ops Performance & Business Intelligence Manager, your main mission is 1) to animate the monthly KPI process review of Industrial Operations up-to the final review with Industrial Operations VP and 2) to develop and enrich our KPIs /dashboards landscape mainly hosted on Qlik Sense

We’ll look to you for:

Consolidation, restitution and presentation to the Top Management

• Contribute the monthly reporting calendar for HQ
• Ensure that all reporting and analytical responsibilities are completed competently in a timely manner by all Industrial Operations functions
• Consolidate figures and associated comments and restitute them monthly to the Industrial Operations VP

KPIs definition & Data Accuracy / Consistency monitoring

• Write KPI sheets, when relevant and make them validated and published
• Contribute, on a yearly basis (budget time), to the definition of Industrial Operations KPIs’ target
• Facilitate resolution of data management and data quality issues related to conflicting data ownership, data and rule definition, data availability and data usage

Reporting tool Development & Deployment

• Push for standardization and automation of reports, KPIs & dashboards dedicated to our department managers & top managers
• Assist consumers of information (end-users) in the use of the available information (KPIs dashboards and reporting tools) and provide end-users access rights
• Follow-up tools adoption / usage
• Optimize existing dashboard / reports when relevant
• Collect BPO needs and be the point of contact between business and developer
• Based on the roadmap, be the guarantor of the respect of the QCD
• Collect end-users needs and participate actively in the scoping, design, implementation and testing phases of new reports, KPIs & dashboards
• On-demand, be able to build ad hoc reporting / extracts to support critical issues resolution

External Communication

• Be the Point of Contact for other Alstom departments for what regards KPIs & Dashboards owned by RSC Operations department (Continuous Improvement, Finance, Quality, PMO, etc.)

All about you

We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role: 

• You have a degree from an engineering school or Business school or university (French or European), with a minimum of 2 years of experience (internship included)
• You have an experience in business analysis with emphasis on business intelligence, data warehousing, and advanced analytics projects, preferably in industrial operations world (manufacturing, supply chain or services)
• An experience in Qlik Sense and in Dashboard creation is an asset
• You have a proven track record of being able to convert business needs into technical requirements
• You have solid rigor and organizational skills including attention to detail and follow-through, respect of deadlines
• You have excellent communication, listening, presentation and writing skills (French & English)
• You are open-minded and able to work well with others in an international environment
• You are able to prioritize and manage time effectively
• To satisfy and create added value for your customers (end-users) is key for you
• You can communicate clearly and concisely to audiences at different levels of the organization

Things you’ll enjoy

Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also:

• Enjoy stability, challenges and a long-term career free from boring daily routines
• Be part of a large team with over 800 professionals in HR, Finance and Procurement & Supply Chain
• Collaborate with transverse teams and helpful colleagues
• Utilise our Agile, Responsible and Inclusive working environment
• Steer your career in whatever direction you choose across functions and countries
• Benefit from our investment in your development, through award-winning learning (Access to Alstom University and Alstom Learning Program)
• Professional Development Plan – we offer great opportunities to develop yourself within the company
• Benefit from a fair and dynamic reward package that recognises your performance and potential (Competitive Salary and Meal Vouchers, Flexible Benefits at your choice - on top of your salary, Holiday Bonuses (Easter, Christmas), Employee Loyalty Bonus, Reimbursement of telework expenses – for amount of days worked from home, Additional Bonuses - referral bonuses, /new-born bonus, discounts)
• Entitle to comprehensive and competitive social coverage (Life and Accident Insurance, Private medical subscription at Regina Maria and Private Pension)
• Work-life balance- we offer flexible working hours and a hybrid model of work (Working from Home 3 days/ week) and 25 days of annual leave
• Be part of our Social Corporate Responsibilities initiatives (Social events, Humanitarian Actions)

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

#LI-Hybrid

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 70+ countries we operate in. We’re committed to creating an inclusive workplace for everyone.