GSI SAP Key User

Req ID:489507 

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Could you be the full-time GSI SAP Key User in Cluj-Napoca, Romania we’re looking for?

Your future role

Take on a new challenge and apply your process training expertise in a new cutting-edge field. You’ll report to Iuliana BADEA (GCC Site Director, Cluj-Napoca), and work alongside passionate and fun teammates. 

Your mission will be to evaluate and ensure that all team members are properly trained in the respective procurement processes that you are responsible for. You will ensure the procurement process is aligned across countries/regions (depending on the requirement) and the procurement team follows it.

You will be the first level of escalation to solve process issues and continually improve the process, including monitoring and taking the necessary corrective and preventive actions, as well as considering potential for automation or outsourcing of specific tasks or activities of the process.

You will need to have process expertise and can answer the team’s questions regarding the process.

We’ll look for you to:

Key roles and responsibilities

• Main interfaces to (regional) Business Process Owners / Experts & first point of contact to end users
•  included in relevant communication
•  part of dedicated KU community
• onboarding new users, supporting and guiding users in platform and process, raising defects & requests via SNOW, sharing updates within their end user scope
• report issues & expectations to Business Process Owners
• Promote platform / solution 

Process Approach:

• Support the Team in evaluating the team’s technical competencies based on his/ her own experience
• Support the Team in identifying and managing the technical competencies requested by the job profile for the respective process
• Develop and deploy learning activities for efficient knowledge transfer
• Ensure the training and process documentation is up to date
• Responsible of maintaining a process know how documentation accessible to all team members
• Ensure the new team members are properly onboarded on all process topics
• Communicate new processes while ensuring training of the team when the case

Process Alignment/ Compliance:

• Ensure his/her knowledge on the process is always up to date
• Ensure consistent application of all relevant Procurement processes and tools
• Ensure the processes to be transferred to GCC are in line with the transition process and standards
• Provide support to the team in difficult situations or escalations
• Support Operational Teams, respond to common queries

Process Improvement:

• Develop professionalism by learning proper business practices, Procurement manual/computerized procedures and processes affecting the procurement functions, and developing working knowledge of commodities and products
• Identify and propose process improvement opportunities with the purpose of reducing cycle time and savings

All about you

We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role: 

• Degree in Business, Commercial or Technical Field
• Relevant work experience
• Procurement knowledge
• Practice in business processes, communication (written and oral presentation skills) and drawing interpretation knowledge
• Solid working knowledge in GSI / SAP Systems 
• Advanced level in English is mandatory 

Things you’ll enjoy

• Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also:
• Enjoy stability, challenges and a long-term career free from boring daily routines
• Be part of a large team with over 800 professionals in HR, Finance and Procurement & Supply Chain
• Collaborate with transverse teams and helpful colleagues
• Utilize our Agile, Responsible and Inclusive working environment
• Steer your career in whatever direction you choose across functions and countries
• Benefit from our investment in your development, through award-winning learning (Access to Alstom University and Alstom Learning Program)
• Professional Development Plan – we offer great opportunities to develop yourself within the company
• Benefit from a fair and dynamic reward package that recognizes your performance and potential (Competitive Salary and Meal Vouchers, Flexible Benefits of your choice - on top of your salary, Holiday)
• Bonuses (Easter, Christmas), Employee Loyalty Bonus, Reimbursement of telework expenses – for amount of days worked from home, Additional Bonuses - referral bonuses, new-born bonus, discounts)
• Entitled to comprehensive and competitive social coverage (Life and Accident Insurance, Private medical subscription at Regina Maria and Private Pension)
• Work-life balance - we offer flexible working hours and a hybrid model of work (Working from Home 3 days/week) and 25 days of annual leave
• Be part of our Social Corporate Responsibilities initiatives (Social events, Humanitarian Actions)

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Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 70+ countries we operate in. We’re committed to creating an inclusive workplace for everyone.