Business Intelligence Analyst

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Could you be the full-time Business Intelligence Analyst in Cluj-Napoca, Romania we’re looking for?

Take on a new challenge and apply your data analysis and digitalization expertise in a new cutting-edge field. You’ll report to Oana MATEI (Process Efficiency & Digital Transformation Senior Team Leader, Cluj-Napoca), and work alongside data driven, tool-oriented, continuous improvement mindset teammates.

Your mission will be to assist the Quality Methods & Tools Manager in ensuring the quality and driving the various evolutions of tools and KPIs, based on end-user needs, to ensure timely issue resolution and accurate KPIs for monthly performance reviews.

You’ll also be accountable for a scope of Qlik Sense Applications in the Quality Scope. Applications are based either on KPIs (Qlik) and/or Quality tools (AOS/GSI sourced data, Quality Portal, Knowledge Management Database, Wall CSS, OdyC, PowerApp flow).

You’ll be at the forefront of end-user management. With a keen eye for detail and a passion for problem-solving, they will lead the charge in enhancing our data analytical capabilities and ensuring the highest quality standards.

We’ll look to you for:

• User Management: Provide Qlik Sense application users with the relevant access and support for end users. Host and support the Quality Key Users community.
• Monthly Reporting and Governance: Manage monthly reminders and quality reporting indicators. Ensure the capture, consolidation, and timely presentation of governance indicators on dashboards for Quality reviews, MOP/McM. Monitor retroactive corrections to avoid data changes.
• Issue Monitoring and Analysis: Keep a vigilant watch on issues that could potentially impact team operations and projects, ensuring swift and effective action. Support and conduct in-depth analysis of quality performance results to address and resolve critical issues.
• Application Enhancement and Tool Implementation: Continuously improve existing applications within their accountability, maintain up-to-date documentation, and ensure user-friendly experiences. Oversee the deployment of new analytical tools across all sites, ensuring users are well-equipped through comprehensive training.
• BI Application Development: Take charge of developing Business Intelligence Applications and data structures, which include:
  • Analyzing requirements from users across different regions/plants/sites.
  • Creating initial prototypes to gather user feedback and ensure comprehension.
  • Designing data structures with the right connectors to each data source.
  • Developing solutions within Qlik Sense (or Power BI) and Power Apps platforms.
  • Demonstrating applications to prospective users and conducting functional tests.
  • Addressing and resolving any user issues, whether they stem from bugs or functional limitations.
  • Maintaining and improving the quality of data within company databases.

All about you

We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role: 

Qualifications:

• Relevant experience in business intelligence or a related field, but young graduates are welcome.
• Demonstrated problem-solving initiatives.
• Proficiency with BI tools such as Qlik Sense and Power Apps.
• Strong communication skills, capable of collaborating effectively with team members and stakeholders.
• A commitment to continuous learning and improvement, with a focus on innovation and digital transformation.

Knowledge, Skills, Abilities:

• Proficient knowledge of BI development tools such as Qlik Sense (Power BI is a plus).
• Good understanding of databases and data models.
• Advanced skills in Excel, PowerPoint, SharePoint, and other Microsoft software to create presentations and manage data.
• Excellent communication skills in both English (French is a plus) to interact with diverse teams and stakeholders.
• Strong organizational skills and detail orientation, enabling autonomous work and efficient management of tasks and projects.
• Exceptional analytical and problem-solving abilities with keen attention to detail.
• Creative problem-solving ability, with a collaborative spirit and strong interpersonal skills to work effectively within a team.

Things you’ll enjoy

Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also:

• Enjoy stability, challenges and a long-term career free from boring daily routines
• Be part of a large team with over 800 professionals in HR, Finance and Procurement & Supply Chain
• Collaborate with transverse teams and helpful colleagues
• Utilise our Agile, Responsible and Inclusive working environment
• Steer your career in whatever direction you choose across functions and countries
• Benefit from our investment in your development, through award-winning learning (Access to Alstom University and Alstom Learning Program)
• Professional Development Plan – we offer great opportunities to develop yourself within the company
• Benefit from a fair and dynamic reward package that recognises your performance and potential (Competitive Salary and Meal Vouchers, Flexible Benefits at your choice - on top of your salary, Holiday Bonuses (Easter, Christmas), Employee Loyalty Bonus, Reimbursement of telework expenses – for amount of days worked from home, Additional Bonuses - referral bonuses, /new-born bonus, discounts)
• Entitle to comprehensive and competitive social coverage (Life and Accident Insurance, Private medical subscription at Regina Maria and Private Pension)
• Work-life balance- we offer flexible working hours and a hybrid model of work (Working from Home 3 days/ week) and 25 days of annual leave
• Be part of our Social Corporate Responsibilities initiatives (Social events, Humanitarian Actions)

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

#LI-Hybrid

#LI-PM1

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 70+ countries we operate in. We’re committed to creating an inclusive workplace for everyone.