Product Introduction Support Manager

Req ID:523845 

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Product Introduction Support Manager (m/f):

Main mission & objectives:

• Coordinate activities between manufacturing site and warranty implementation team related to problem solving and product modifications
• Ensure all product issues impacting reliability growth are addressed to relevant stakeholders (eg. quality, engineering, industrial)
• Secure field modifications preparation with definition of material, tools and documentation package
• Supervise logistic/materials in Alstom manufacturing site with regards to consignment stock availability, delivery and repair loop (including over warranty lifetime)
• Regular monitoring of budget (actual vs forecast)
• Contribute to claims and negotiations with external supplier (regarding Product Introduction activities)
• Ensure compliance to standard processes (ISO, EHS) for Product Introduction teams
• Support PI Supplier Performance Managers in back-charging process with ensuring relevant PI documentation

Educational Requirements:

• Engineering University Degree or equivalent
• English mandatory
• French or German will be an advantage

Candidate profile:

Mandatory:

• + 5years experience with technical scope execution and coordination
• Ability to liaise with & drive different stakeholders
• Knowledge of Microsoft 365 (Excel, Power Point, Outlook)
• Structured communication aptitude
• Leadership, solid decision making and critical thinking
• Capability to run technical meetings in English
• Synthesis and reporting proficiencies

Desirable:

• Project Execution (technical/industrial/Procurement/Supply Chain)
• Familiar with rolling stock products and solutions
• Team management (functional)
• Technical knowledge on the reliability and maintainability aspects
• Leadership, solid decision making and critical thinking
• General Railway and Product knowledge
• Railway safety
• EHS knowledge and exposure

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63  countries we operate in. We’re committed to creating an inclusive workplace for everyone.

Job Type:​Experienced​