Project Quality and Safety Manager

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Date: 12 Nov 2023

Location: Charleroi, BE

Company: Alstom

Req ID:411027 

Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility solutions. Joining us means joining a caring, responsible, and innovative company where more than 70,000 people lead the way to greener and smarter mobility, worldwide

Position in the Organisation

The Project Quality Safety Manager reports directly to the Country/Region Quality Safety Manager and operationally to the Project Manager.


Networks & Links:

Internal: Quality Safety Manager, Project Manager, Project Team, Depots managers, RAMS teams, Reliability growth teams

External: customer, external suppliers



Purpose of the Job:

Ensure the project Quality and safety assurance on the project and coordinate all quality and safety activities throughout the project

Ensure consistency between the project QCD objectives and the customer's satisfaction


Specific responsibilities of the role:

Customer links and management

  • Be the interface with the customer quality and safety teams
  • Define and monitor correct execution of the project quality plan

Project execution controls

  • Ensure Project Quality plan application, supporting the project teams to prepare gate reviews & follow up related action plans
  • Support PM to build the files for Gate Reviews based on verified evidences
  • Report quality and safety alerts
  • Ensure quality of the modifications made during the project
  • Ensure REX process within the project
  • Ensure that safety assessment is correctly implemented (ie : safety review) and prepare safety authorization.
  • Control project deliverables compliance through inspection and audits - to authorize presentation / delivery to customer


  • Manage Non conformities and Safety issues and animate problem solving during project execution phase
  • Measure and improve project quality performance
  • Depending on local organization, PrQSM could also be in charge of Industrial quality, QMS and SQA activities.


QMS Support

Deployment of AT / PL QMS on site:

  • Provide local teams with effective support (training, day-to-day coaching,…) as for process application
  • Ensure Quality Management System documentation is properly managed, updated, communicated


Compliance of site QMS

  • Communicate about QMS improvement actions, through Quality network (site “Quality métiers” functions)
  • Ensure "Problem Solving Tool" action plan management, following findings list issued after system audits
  • Ensure organization and consolidation results of Process Reviews, and site Quality Management Review
  • Effective organization of internal and external audits and management of action plans resulting from them


Measurement - Key Performance Indicators


KPI n°1:  Gate Reviews Go On Time

KPI n°2:  Number of remaining Safety or customer Issues to fix after target time agreed

KPI n°3:  Cost of Non Quality and speed to solve non conformities


Desired Skills & Experience 


Education: Master degree in Engineering (Management background depending on the size of the project)

Technical Knowledge / Experience:

  • Awareness on Processes and Products delivered in the project
  • Experience in Quality / audit are appreciated
  • Fluent in English

Behavioural Competencies:

  • Rigor and Discipline
  • Ability to say no
  • Resilience


Alstom is the leading company in the mobility sector, solving the most interesting challenges for tomorrow’s mobility. That’s why we value inquisitive and innovative people who are passionate about working together to reinvent mobility, making it smarter and more sustainable. Day after day, we are building an agile, inclusive and responsible culture, where a diverse group of people are offered opportunities to learn, grow and advance in their careers, with options across functions and geographic locations. Are you ready to join a truly international community of great people on a challenging journey with a tangible impact and purpose?  


Equal opportunity statement:
Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected.  All qualified applicants are considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by local law. 





Job Type:​Experienced​

Job Segment: Project Manager, Manager, Technology, Management

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