Project Contract Manager

Date: 7 janv. 2022

Lieu: Charleroi, Belgique

Entreprise: Alstom

Req ID:141474 

Nous créons des innovations intelligentes pour relever les défis de la mobilité d’aujourd'hui et de demain. Nous concevons et fabriquons une gamme complète de systèmes de transport, des trains à grande vitesse aux bus électriques et trains sans conducteur, en passant par les solutions d'infrastructure, de signalisation et de mobilité digitale. Nous rejoindre, c’est intégrer une communauté internationale de plus 75000 personnes qui se consacrent à la résolution de problèmes de mobilité concrets et à la réalisation de projets internationaux ayant un impact local durable.


The Project Contract Manager (PrCM) is a key member of the project team, working in close collaboration with the Project Manager and core project team.  He/she provides guidance and leadership to develop, implement, and drive contract/claim management and risk mitigation strategies in accordance with Alstom’s business objectives; including extensions of time (EoTs), variations orders, contract amendments.  He/she ensures proper record keeping and file preparation in support of robust claim files.             

The Project Contract Manager will report to the Head of Contract Management Benelux and may functionally report to Project Manager


Network and links:



  • Customer Director
  • Project Team (Project Director, Project Manager and Project Team members such as Project planner, Project financial controller)
  • Sourcing Legal Counsels and Contract Management Teams worldwide
  • Legal & Compliance Department
  • Product / Platform teams
  • Contract Management Community
  • Project Management Office (PMO Central function)
  • Project Directors and Project Managers worldwide
  • Sourcing and Procurement
  • Tender teams

Customers, Partners, and suppliers/subcontractors


Key accountabilities of the role: 

  • Ensures application of Contract, Claims and Insurance Management Manual (CCIM) and Alstom governance.
  • Prepares Contract Summary and ensure it is widely communicated and regularly updated.
  • Carefully analyzes the contract to build and drive implementation of Contract/Claim Management Strategy Plan.
  • Ensures elaboration of the CDRL by the Project Team members is launched in time, is accurately communicated, and updated. 
  • Monitors Works toward contract obligations, including monitoring of project schedule toward achieving contractual milestones.
  • Ensures timely issuance of contractual notices to customers/partners.
  • Establishes and implement project specific commercial procedures, particularly regarding correspondences, notifications, insurance, variation requests/orders and claims preparation files. 
  • In collaboration with Documentation Controller and/or Contract Administrator, ensures a reliable filing and easy access of correspondence from and to customers/partners.
  • In collaboration with Project Planner establishes and implements a process for detecting, identifying and recording delay-events for substantiating EoT claims.
  • Monitors/manages correspondence by analyzing (for and with Project Manager) incoming and outgoing correspondence to customers/partners.
  • Develops and produces any project specific processes and ways of working for contract/claim management.
  • Develops a pragmatic commercial approach based on contractual analysis of the project, to protect, on a daily basis, Alstom interests toward customers and partners.
  • Carefully monitors, records, and notifies customer/partners regarding claims/counterclaims and prepares and manages all elements and supporting documentation for claims/counterclaims negotiations.
  • Monitors customer/partner requests for variations / change orders / extensions of time.  Provides follow-up, as necessary, to drive to transactional closure, including updates to the VO/VR/Delay registers, preparation of commercial offer, and prepares associated contractual letters for CD/PM approval.
  • Provides creative and pro-active advice on specific issues, risks, and contractual/claims activities, taking into account the contract and business objectives.
  • Reports on contract management and claims activities to the project, and Legal, and Contract Management teams.
  • Provides training on contract/claim management to key stakeholders, including project management, finance, engineering, and sourcing communities.
  • Anticipates events and risks associated with the contract management activities; proposes various counter-strategies and commercial solutions to keep the situation under control.
  • Works closely with the Project Directors, Project Managers, Project Controllers, Project Engineering Managers, Sourcing Contract Managers, and Project Planning Managers, to identify and mitigate risks; and to identify, maximize, and leverage claim opportunities.
  • Provides at any time, on management demand, a reliable and understandable contractual and commercial analysis of the project.
  • Must be able to travel up to 20% to 30% of the time.     



  • Education:

An Engineering degree or a degree in technical or in economical/business sciences


  • Experience:
    • Minimum of four years of Contract / Claim Management experience (preferred)


  • Competencies & skills:
    • Ability to read and interpret contractual documents, including terms and conditions, planning, and technical specifications 
    • Ability to write routine reports and correspondence. 
    • Ability to speak effectively before groups of customers or employees of organization.                                                                                                                                                                                                                 
    • Ability to understand project financials and impact of contract/claim management on project’s  profitability.                                                                                                                                                                            
    • Ability to solve practical problems and deal with a variety of variables in situations.
    • Ability to interpret a variety of instructions furnished in writing, oral, diagram, or schedule form.                                                         
    • Ability to manage conflicting priorities.                                                                      
    • To perform this job successfully, an individual should have knowledge of Contract Management systems; Project Management software; Excel Spreadsheet software and Microsoft Office Word Processing software.
    • Ability to be operationally effective and accountable. 
    • Ability to work transversally and collaboratively in a strong spirit of teamwork. 
    • Willingness and ability to be creative and bring forward new ideas and innovations.
    • Ability to attribute to strategic discussions on project execution, claim avoidance, securing contractual position in Project Team.
    • Must be able to communicate with precision and transparency.


  • Language skills: Fluency in written and spoken English and Dutch (mandatory).


Les engagements de notre entreprise se fondent sur une culture agile, inclusive et responsable qui offre à des personnes de tout horizon l’opportunité de se développer, d’apprendre et de progresser tout au long de leur carrière. Nous encourageons nos salariés à réaliser pleinement leur potentiel, tout en leur accordant l’estime et le respect dus à chaque individu.


Job Type:​Expérimenté