Learning Administrator

JOB TITLE & PURPOSE OF THE JOB

Job Title: Learning Administrator

Purpose of the job:

The main responsibility for the position of the Learning Administrator is to manage the deployment of several training programs within Alstom Services Tren Maya project with the coordination and communications with the participants and business stakeholders in terms of training deployment.

POSITION IN THE ORGANISATION

Organisation structure:  

Human Resources

Reports directly to:     

HR Manager

Network & Links   

Internal

• Project Management
• General Management
• Suport Functions (ESH, Quality, Sourcing)
• Administration & Support Services (General Services, Catering, etc..)

External

• External Training Providers & organizations
• Trainers

ACCOUNTABILITIES & AUTHORITIES

• Managing training requests and schedules as per the business requirement for Tren Maya Services Project in coordination with the stakeholders and support functions.
• Managing internal and external audits.
• Collect centrally / Definition of training needs in each area or needs expressed by the Project and organize the deployment with the logistics support (learning coordination)
• Managing a unique training tracking matrix updated by each area
• Definition of the scope of each training session
• Trainer assignment and delivery of training (or supervision in case of external trainer)
• Completion of attendance sheets, administration of exams
• Issuance of certificate.
• Most of the tasks have to be done by using our Learning Management System as Courses & sessions creations, registrations & cancellation follow up.
• Administration Support: weekly and monthly reports on our activity (number of sessions organized, number of people trained, learning matrix updated)
• Ensures professional delivery of training sessions by following internal processes, standards and tools appropriate for planning and deployment of the training sessions as specified by Alstom procedures and Programme Managers, including:

• maintenance of the training process and employee training data using given systems (Learning Catalogue, MLS, ALPS, evaluation tools)
• support for participants, trainers and Line & HR Managers along the process
• management of venues and infrastructure (materials, technique, etc.)
• overall communication on services and portfolio sessions with external and internal stakeholders
• day-to-day responsibility to ensure customer satisfaction including immediate correction and follow-up on any detected or reported issues as described in the process.

• Performs controlling activities for Alstom University, including

• Coordination of order and purchasing process for vendors
• Monthly Curriculum reporting and other reporting

• Contributor

• Global coordination of training for the Services Tren Maya workforce
• List of technical skills to consider for workforce mapping
• Planning updates for trainings and licenses that are about to expire
• Training-related PRs: external trainer, meals, room, transportation/accommodation, manual copies…
• Medical exam (if applicable)

Performance measurements:  

Supplier/Trainer performance

• Training hours

EXPERIENCE PREREQUISITES & REQUIRED COMPETENCES

Educational Requirements

Mandatory:

• Minimum requirement is Bachelor’s Degree.  

Desirable:

• University degree in human resources / business

Experience:

Mandatory:

• Minimum 2-3 years of experience in an equivalent function

Desirable:

• Previous experience with a LMS is a plus

Competencies & Skills

• Organization skills, Communication skills, Multicultural sensitivity
• Ability to coordinate and follow-up multiple tasks from start to end
• Reactivity to manage unexpected / short notice requirements
• At ease with IT tools: Excel, Word, LMS, Power Point, Power BI( Desirable)
• Networking – excellent interpersonal skills: foster open dialogue and listen,
• Collaboration & Teamwork
• Fluent in the English language, written and spoken