Req ID:464093 

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Could you be the full-time Operations Manager in Egypt we’re looking for?

 Responsability : 

• Exercises leadership and supervision over the personnel and activities of the Control Center organization; provides counsel and renders performance appraisal evaluations to Operations Supervisors; responsible, directly or indirectly, for significant personnel actions such as promotions, demotions, disciplinary actions and grievance proceedings; participates in labor/management negotiations and proceedings as required.

• Ensures that all parts of the control center organization carry out their assigned duties in a manner that will meet company goals and objectives to ensure that all activities are accomplished efficiently, safely and economically.

• Manages the operations through:

  • Planning, developing, organizing, delegating and carrying out all work required to ensure that safe, effective and efficient transit service is provided to the passengers.
  • Establishing performance objectives for all Control Centre Department personnel and Station Staff (SAs), ensuring that all staff understand these objectives, monitoring and reporting on performance against these objectives, and developing remedial plans when required to ensure that performance objectives are met.
  • Preparing the annual Control Centre Department Budget, monitoring expenditures and variances, and developing remedial plans when required to ensure that budget targets are met.
  • Developing, reviewing, justifying and monitoring Control Centre Department staffing requirements as well SAs.

• Ensures the effective use of personnel in the Control Centre Department through proper staff selection and training, regular staff performance evaluation, staff retraining and re-certification whenever required, recognition of good staff performance and the use of disciplinary action when required.

• Ensures the proper implementation of company financial, administrative and personnel policies as these apply to Control Centre Department staff.  Contributes to the development and refinement of Cairo Monorails policies and procedures.

• Continuously develops and refines Control Centre Department systems and procedures to improve the efficiency of the Department.

• Develops and refines system operating plans and schedules to meet customer requirements.

• Ensures Control Centre Department staff adhere to all rules.

• Develops and implements policies and procedures for normal operations, failure management and emergency response.

• Investigates all incident/accident reports involving real or potential threats to passenger or employee health or safety, reports fully on these events to the Operations Director and ensures that all appropriate measures are implemented to prevent or minimize the reoccurrence of such events.

• Reviews and approves all changes to Control Centre Manuals as well Station Manuals.

• Participates in senior management and other meetings as required and works with peers, superiors and subordinates to ensure matters of mutual concern are promptly addressed and resolved.

• Ensures that the proper image of the Cairo Monorails is represented to customers through the conduct of all Control Centre Department staff.
• Develops training programs and trains staff in the applicable aspects of the Cairo Monorails system.

Required Experience:

• Degree in Engineering. 

• 5–7 years of experience in a train operations environment either as a Supervisor or Manager or combination of both.  

Things you’ll enjoy

Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also:

• Enjoy stability, challenges and a long-term career free from boring daily routines
• Collaborate with transverse teams and helpful colleagues
• Contribute to innovative projects
• Steer your career in whatever direction you choose across functions and countries
• Benefit from our investment in your development, through award-winning learning
• Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage.

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 70+ countries we operate in. We’re committed to creating an inclusive workplace for everyone.