Transport & Customs Specialist - Bursa

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Date: 12 Jul 2024

Location: Bursa, TR

Company: Alstom

Req ID:456136 


At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.



The Transportation Operations Leader supports and facilitate the transformation of Alstom transportation organization in line with the Supply Chain strategy.


The Transportation Operations Leader supports operations and shipments ensuring process and regulation compliance. 
The Transportation Operations Leader manages the relationship and contract with key strategic provider(s) and drives transformation initiatives:

  • Responsible for daily operational performance by applying relevant processes
  • Lead and/or coordinate the governance established between Alstom and the transportation service provider
  • Maintain and sustain the Transportation performance scorecard both in terms of the quality of the services and costs 
  • Control completeness and quality of services delivered, and drive corrective actions as necessary
  • Supports strategic programs, projects and network studies for the Transportation organization to achieve AT operational objectives
  • Drive consistency in process, systems & data across AT Sites
  • Facilitates communication towards internal and external stakeholders


The Transportation Operations Leader supervises site onboarding and/or daily operations

  • Supervise transport operational activities, custom clearance operations & process application
  • Ensure all deliverables are provided on time and in full
    • Plan and monitor project Milestones (Transport budget, Onboarding process, PO management, Service provider invoices audit, ….)
    • Handle issues (day to day, recurrent) 
    • Ensure customs compliance within the scope of responsibility.
    • Provide visibility, traceability, status to all stakeholders
    • Ensure timely and accurate update of performance dashboard and reports
    • Support Site to get parts at the right QCD expectation, looking for inventories/cost optimization
    • Be first escalation point for operational issues raised by Alstom Sites


The Transportation Operations Leader drives Service provider continuous improvement and operational performance 

  • Prepare and run regular Performance reviews with Transportation providers and/or internal customers
  • Manage quality and claim management (Root cause analysis and corrective actions)
  • Drive continuous improvements initiatives and network studies in order to optimize shipments as well as truck and equipment utilization
  • Monitor cost performance vs Budget; identify cost drivers, analyze deviations and propose action plans
  • Run root cause analysis and corrective actions for any operational or system issues generating manual interventions in the transportation planning system


The Transportation Operations Leader maintains the Transportation Performance management system for the scope under its responsibility

  • Implement and maintain standard KPIs (on-time pickup and delivery and/or transport in/out per vehicle and/or truck fill-rate and/or cost per kg per shipment…); 
  • Understand reporting needs and design reports that provide stakeholders with accurate measurements of their business drivers
  • Ensures that communication channels are in place for a smooth process between Alstom and the service provider(s)

Educational Requirements 

  • University degree in relevant fields
  • Fluent in English    


  • Knowledge of modern principles for efficient transportation management, and distribution control


  • Minimum 2 years, in similar position
  • Validated experiences in logistics, 3PL management, import and export procedure
  • Good understanding of customs regulations and procedures    


  • IFS knowledge


Competencies & Skills 

  • Leadership, initiative and decision minded
  • Team spirit approach and good communication skills
  • Strong Ethics & High Integrity
  • Continual learning & professional development



You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!


Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63  countries we operate in. We’re committed to creating an inclusive workplace for everyone.



Job Type:​Experienced​

Job Segment: Logistics, Supply Chain, Supply, Performance Management, Operations, Human Resources

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