Technical Customer Interface

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Could you be the full-time Technical Customer Interface Engineer in Bucharest we’re looking for?

Your future role

Take on a new challenge and apply your expertise in a cutting-edge field. You’ll report to Bruno and work alongside dynamic, adaptable, and forward-thinking teammates.

You'll play a pivotal role in the EMU 35 Project by performing as the Technical Customer Interface. Day-to-day, you’ll work closely with teams across the business, bridging the gap between the customer in the front office and the remote development team, ensuring seamless communication and collaboration.

You’ll specifically take care of organizing technical meetings and reviews with the remote development team, while also clarifying technical contract requirements to ensure engineering solutions meet customer and final user needs.

We’ll look to you for:

• Organizing technical meetings and reviews with the remote development team, respecting project schedules.

• Clarifying technical contract requirements (operational, performance, usability, reliability, safety) to ensure alignment with customer and final user concerns.

• Reporting engineering feasibility within constraints (re-use, platform, planning, budget) and supporting QCD project decisions.

• Monitoring train-level operational effectiveness throughout the project lifecycle.

• Supporting the Chief of Development in trade-offs and endorsing decisions toward the customer.

• Tracking and managing contract deviations triggered by the customer, ensuring proper approvals for technical amendments.

• Anticipating and addressing risks that could impact customer interests.

• Synchronizing rolling stock development with third parties involved by the customer to ensure seamless integration and product configuration control.

• Coordinating contractual deliverables and monitoring product development progress.

• Participating as the customer’s voice in managing technical risks and opportunities.

All about you

We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role:

• University degree in Engineering (Transportation Systems, Electronics, Telecommunications, Software Engineering, Computer Science, or equivalent).

• Basic knowledge of railway signaling principles.

• Strong analytical skills.

• Understanding and experience in software coding.

• Proficiency in English (full professional use).

• Basic knowledge of ITC hardware architectures (client/server, workstation/Blade, IP networking, routing, operating systems).

Things you’ll enjoy Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also:

• Enjoy stability, challenges, and a long-term career free from boring daily routines.

• Work with new standards for rail traffic management.

• Collaborate with transverse teams and helpful colleagues.

• Contribute to innovative projects.

• Utilise our dynamic, friendly, and flexible working environment.

• Steer your career in whatever direction you choose across functions and countries.

• Benefit from our investment in your development through award-winning learning.

• Progress towards Verification and Validation Management or other projects/teams.

• Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension).

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63  countries we operate in. We’re committed to creating an inclusive workplace for everyone.