Product Introduction Manager

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Job title: Product Introduction Manager
Based at: Romania-Bucharest
Introduction

For almost 30 years, Alstom has been an innovative pioneer playing an important role in Romania’s transition towards a modern and sustainable railway transport. From state-of-the-art digital rail control, to infrastructure and electrification projects, along with metro trains and the long-term maintenance of the metro fleet in the country’s capital city Bucharest, Alstom is constantly making a difference in the mainline and urban rail transport in Romania.

Through the diversity and complexity of its projects, Alstom is a very attractive employer for the young generations of Romanian specialists, giving them a unique chance to professionally grow in an international environment with access to worldwide knowledge and capabilities.

Overview:

• Manage the overall Project Product Introduction (PI) activities and in particular Reliability Growth to achieve Warranty closure.
• Supports the Project Manager & Warranty Customer Site Manager in representing the project in all Product Introduction-related matters towards the customer.
• Represents the PI function within the Project Core Team and in front of the customer

Key accountabilities:

• Part of Project Core Team in all applicable Product Introduction deliveries & execution/activities, from the start of the project (D1).
• Ensures that PI processes & instructions are implemented, communicated, used and supported in the project (internally & externally including customer). Be formalized in Warranty/PI Management Plan
• Ensures that sufficient and adequately skilled resources are available to produce the PI deliverables
• Manage the full Project Warranty Work Package
• Manage Reliability Growth with customer and internally (Defects/issues (Kx), Field Modifications, …) to achieve the contractual Reliability target (ensure that delivered products receives agreed rectification)
• Ensures that field experience and field-data (REX) is captured & feed-back to the project/organization in accordance with the PI processes during start-up, design, realization (manufacturing) and field support phases
• Ensures that all PI related deliverables (during project reviews / Development for Quality (DFQ)) are performed in a timely manner and delivered in accordance with contract & PI standards, through planning, communication (report to Project Core Team) and control
• Establish the strategy and mobilization plan for commissioning & warranty period (including the clear definition and agreement for the use of the customer’s infrastructure)
• Ensure adequacy of customer infrastructure to support PI intervention & activities
• Implement a incident management process to follow-up Non Conformity Report (NCR)’s/8D with Quality
• Ensure closure of Open Items, the field modification/retrofits and reporting on same
• Manage project dedicated PI staff
• Ensure appropriate internal and external audits and assessments
• Ensure respect of Alstom Zero Deviation Plan (AZDP) and Customer EHS requirements for all Customer Site activities with the support of EHS team representatives
• Coordinate Obsolescence management for proper evaluation of last time by end spart parts (applicable for Digital & Information Systems)
• Ensures adequacy of supplier commitment with contractual warranty requirements
• Ensures supplier charge-back agreement and execution"
• Identify potential additional Services sales opportunities arising during warranty period

All about you

We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role: 

Education requirements:

• (Post) Graduate in Engineering or Industrial (Internal Graduation (“cadre interne” in F) is acceptable)
• Internal EHS training
• English

Experience:

• Project Execution (technical/industrial) (> 10 years for Senior Position)
• Team management (> 5 years for Senior Position)
• Product knowledge
• EHS knowledge/exposure
• Data analytics
• In addition for Senior position:
  • Multi-Platform Product knowledge
  • Strong self-government
  • Field Experience
  • RAM
  • Problem Solving skills
  • Customer contact

Things you’ll enjoy

Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also:

• Enjoy stability, challenges and a long-term career free from boring daily routines
• Work with latest standards in railways industry
• Collaborate with transverse teams and helpful colleagues
• Contribute to innovative projects
• Utilise our professional and friendly working environment
• Steer your career in whatever direction you choose across functions and countries
• Benefit from our investment in your development, through award-winning learning
• Progress towards management roles in our local or global organization
• Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension) 

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63  countries we operate in. We’re committed to creating an inclusive workplace for everyone.